Allegro 2007 files corrupted

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jejennings
Posts: 1
Joined: Mon Aug 15, 2011 9:30 pm

Post by jejennings » Mon Aug 15, 2011 10:05 pm

I hadn't used Allegro for some time. Last month I opened a file I had created two years ago and found note heads turned into triangles, a bunch of zero's stuck among my notes, keys and staffs messed up. Can anyone tell what has gone wrong? I'm running it on an iMac 27" running OS 10.6.8. Every file I've looked at is messed up the same way.


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miker
Posts: 5993
Joined: Fri Mar 13, 2009 4:28 pm
Finale Version: Finale 27.4
Operating System: Mac

Post by miker » Mon Aug 15, 2011 11:06 pm

It sounds like the fonts have become corrupted. Take a look at the Finale Knowledge Base. I believe there are a few articles pertaining to this, and telling you what to try.
Finale 27 | SmartScorePro 64
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society

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Peter Thomsen
Posts: 6601
Joined: Fri Jul 25, 2003 6:47 pm
Finale Version: Finale v27.4
Operating System: Mac

Post by Peter Thomsen » Mon Aug 15, 2011 11:10 pm

Probably it is a font issue, rather than your .mus documents being corrupted.


You could try a re-install of the music fonts.


Or you could try this advice from MakeMusic's Knowledge Base:

Recent changes introduced in Snow Leopard may affect the fonts used by Finale (Allegro) in rare cases.
Apple is aware of this problem, and is currently working on a fix.

In the meantime, to correct the problem:

Log in as administrator of your computer.
Download the "clearfontcache" from http://support.makemusic.com/kb/support ... tcache.zip
Extract and run the application.
When you see the [Process Completed] message, quit the program and restart the computer.
When the computer is restarted, open Font Book (Applications > Font Book).
From the Edit menu, click Select Duplicated Fonts.
From the Edit menu, click Resolve Duplicates.
Quit Font Book and then launch Finale (Allegro).
Mac OS X 12.6.9 (Monterey), Finale user since 1996

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