Finale has begun to freeze up and then crash while using the chord tool. Has anyone else experienced this? If so is there a fix other than rebooting the app?
Thanks,
Mark
ver 2014 freezing up and crashing while using chord tool
Moderators: Peter Thomsen, miker
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- Posts: 37
- Joined: Sat Aug 09, 2014 2:18 am
- Finale Version: 2014.5
- Operating System: Windows
Thanks,
Mark
Windows 10, 64bit, 8G RAM, Quad Core 3.30 GHz, Finale 2014.5
Cakewalk SONAR X3 Producer, Scarlett 2i2 Interface, M-Audio Oxygen61 and Yamaha P-35 Digital Midi Keyboard controllers, and a Mio midi to USB converter for the Yamaha-to-PC
Mark
Windows 10, 64bit, 8G RAM, Quad Core 3.30 GHz, Finale 2014.5
Cakewalk SONAR X3 Producer, Scarlett 2i2 Interface, M-Audio Oxygen61 and Yamaha P-35 Digital Midi Keyboard controllers, and a Mio midi to USB converter for the Yamaha-to-PC
- miker
- Posts: 5993
- Joined: Fri Mar 13, 2009 4:28 pm
- Finale Version: Finale 27.4
- Operating System: Mac
I haven't noticed it. If restarting the app, or the computer, fixes it, at least you can keep working.
Meanwhile, send it in to tech support.
Meanwhile, send it in to tech support.
Finale 27 | SmartScorePro 64
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society
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- Posts: 37
- Joined: Sat Aug 09, 2014 2:18 am
- Finale Version: 2014.5
- Operating System: Windows
Thanks. It seems to happen more when entering the chords via a controller keyboard rather than the entry by "Letter:number". It happens after asking if you make a mistake and have to remove the chord or you enter the wrong "Letter:number"' grouping every time. I have been adding chords for the last few weeks and never had this problem before. Thanks for sending this on to support.
Thanks,
Mark
Windows 10, 64bit, 8G RAM, Quad Core 3.30 GHz, Finale 2014.5
Cakewalk SONAR X3 Producer, Scarlett 2i2 Interface, M-Audio Oxygen61 and Yamaha P-35 Digital Midi Keyboard controllers, and a Mio midi to USB converter for the Yamaha-to-PC
Mark
Windows 10, 64bit, 8G RAM, Quad Core 3.30 GHz, Finale 2014.5
Cakewalk SONAR X3 Producer, Scarlett 2i2 Interface, M-Audio Oxygen61 and Yamaha P-35 Digital Midi Keyboard controllers, and a Mio midi to USB converter for the Yamaha-to-PC
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- Posts: 37
- Joined: Sat Aug 09, 2014 2:18 am
- Finale Version: 2014.5
- Operating System: Windows
I think I misunderstood. Do I send this to support? If so, how do I do that?
Thanks
Thanks
Thanks,
Mark
Windows 10, 64bit, 8G RAM, Quad Core 3.30 GHz, Finale 2014.5
Cakewalk SONAR X3 Producer, Scarlett 2i2 Interface, M-Audio Oxygen61 and Yamaha P-35 Digital Midi Keyboard controllers, and a Mio midi to USB converter for the Yamaha-to-PC
Mark
Windows 10, 64bit, 8G RAM, Quad Core 3.30 GHz, Finale 2014.5
Cakewalk SONAR X3 Producer, Scarlett 2i2 Interface, M-Audio Oxygen61 and Yamaha P-35 Digital Midi Keyboard controllers, and a Mio midi to USB converter for the Yamaha-to-PC
- miker
- Posts: 5993
- Joined: Fri Mar 13, 2009 4:28 pm
- Finale Version: Finale 27.4
- Operating System: Mac
Go to Finale.com, and follow the Support links.
Disregard any "suggested" answers, and hit the Submit button.
Disregard any "suggested" answers, and hit the Submit button.
Finale 27 | SmartScorePro 64
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society
- Peter Thomsen
- Posts: 6602
- Joined: Fri Jul 25, 2003 6:47 pm
- Finale Version: Finale v27.4
- Operating System: Mac
HMKirk_2014,
Do you have the latest 2014 maintenance update (= 2014c)?
It could not hurt to try it.
Do you have the latest 2014 maintenance update (= 2014c)?
It could not hurt to try it.
Mac OS X 12.6.9 (Monterey), Finale user since 1996