2014.5 with new El Capitan update 10.11.5

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Mark4203
Posts: 1
Joined: Wed May 25, 2016 4:15 pm
Finale Version: 2014.5
Operating System: Mac

Post by Mark4203 » Wed May 25, 2016 4:19 pm

Did the update to El Capitan 10.11.5 and now all of my simple note entry input appears one measure to the left; none of the stacking, moving notes, etc, are working at all...is anyone else having the same issue today>

MRC


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miker
Posts: 6009
Joined: Fri Mar 13, 2009 4:28 pm
Finale Version: Finale 27.4
Operating System: Mac

Post by miker » Wed May 25, 2016 4:21 pm

No. Can you post the document?

To post a .mus file here, it must be compressed (zipped) and cannot exceed 100 kb in size.
Finale 27 | SmartScorePro 64
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society

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Peter Thomsen
Posts: 6619
Joined: Fri Jul 25, 2003 6:47 pm
Finale Version: Finale v27.4
Operating System: Mac

Post by Peter Thomsen » Wed May 25, 2016 5:55 pm

…And welcome to the forum, Mark!

You have already tried “the usual steps”, I suppose?

Just to be sure:
Have you tried trashing your Preferences file?
Tested a brand new user account? *)
Rebooted?
Any germane log message in Console app?
What is Activity Monitor showing?

*)
Problems can be caused by incorrect, conflicting or corrupt user preferences across a range of different frameworks; corrupt user cache files; problem processes that the user is running.
Testing the problem in a brand new user account can identify whether the problem is system-wide (i.e. a direct problem with application code and the OS); or some issue relating to the user account as listed, which can be fixed locally.
Mac OS X 12.6.9 (Monterey), Finale user since 1996

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