Problem printing 2-up in Acrobat Pro. (Solved)

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NickG
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Post by NickG » Tue Jan 17, 2017 5:53 pm

I have a score were each page is 9x12. I'm tying to print 2-up on 12x18 in Acrobat Pro. Not having much success.
My printer is set up for custom page size 12x18
For page size, I click Actual size.
On Multiple tab I select 2 per sheet, page order Horizontal and orientation and Portrait. The graphic shows it correct but the print result is off center. It starts printing about 1/3 from the left edge. I used to be able to do this with no problem on 11x17.
Last edited by NickG on Wed Jan 18, 2017 4:43 pm, edited 1 time in total.
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N Grossingink
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Post by N Grossingink » Tue Jan 17, 2017 7:35 pm

Just a guess - is your Printer Page Setup (File Menu) set up for 9x12 page size?

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NickG
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Post by NickG » Tue Jan 17, 2017 8:03 pm

Yes. I had to set up a custom size.
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MikeHalloran
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Post by MikeHalloran » Wed Jan 18, 2017 1:25 am

Why not use Preview instead of Acrobat Pro?

With Finale 25, I am finding Preview easier. You still need a printer connected for it to work properly.
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David Ward
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Post by David Ward » Wed Jan 18, 2017 8:00 am

MikeHalloran wrote:Why not use Preview instead of Acrobat Pro?

With Finale 25, I am finding Preview easier. You still need a printer connected for it to work properly.
A virtual printer such as CUPS-PDF will perform the same function when using Preview as a real one.
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BuonTempi
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Post by BuonTempi » Wed Jan 18, 2017 10:51 am

NickG wrote:It starts printing about 1/3 from the left edge. I used to be able to do this with no problem on 11x17.
Third of an inch, or third of the page? If the former, then it sounds like your paper size has a "print area", and Acrobat is placing the page on that. When you create the Custom paper size, make sure that the margins are set to zero. (What Apple calls the "Non-Printable Area".)

NickG
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Post by NickG » Wed Jan 18, 2017 12:17 pm

BuonTempi wrote:
NickG wrote:It starts printing about 1/3 from the left edge. I used to be able to do this with no problem on 11x17.
Third of an inch, or third of the page? If the former, then it sounds like your paper size has a "print area", and Acrobat is placing the page on that. When you create the Custom paper size, make sure that the margins are set to zero. (What Apple calls the "Non-Printable Area".)
Thanks, I'll try that.
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NickG
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Post by NickG » Wed Jan 18, 2017 12:44 pm

NickG wrote:
BuonTempi wrote:
NickG wrote:It starts printing about 1/3 from the left edge. I used to be able to do this with no problem on 11x17.
Third of an inch, or third of the page? If the former, then it sounds like your paper size has a "print area", and Acrobat is placing the page on that. When you create the Custom paper size, make sure that the margins are set to zero. (What Apple calls the "Non-Printable Area".)
Thanks, I'll try that.
I set the margins to 0 and still starts printing 132 of the page in
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MikeHalloran
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Post by MikeHalloran » Wed Jan 18, 2017 2:34 pm

David Ward wrote:
MikeHalloran wrote:Why not use Preview instead of Acrobat Pro?

With Finale 25, I am finding Preview easier. You still need a printer connected for it to work properly.
A virtual printer such as CUPS-PDF will perform the same function when using Preview as a real one.
What is your point? Finale needs to see a printer in the system—virtual or otherwise. My networked printer works just fine, BTW, despite what the checklist says.
https://makemusic.zendesk.com/hc/en-us/ ... later-Mac-

My point is that Acrobat Pro can be a pia in this situation. It's an essential tool for my work but, with Finale, I find that Preview performs much better.
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David Ward
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Post by David Ward » Wed Jan 18, 2017 3:38 pm

MikeHalloran wrote:… …What is your point?… …
My point was agreement with you, plus my stating that Preview-generated PDFs work very well from Finale even if there is no physical printer connected (just in case anyone reading the thread was in doubt).
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NickG
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Post by NickG » Wed Jan 18, 2017 4:42 pm

Turns out my driver was not up to date. I just assumed that when Mac OS was updated, they would update standard print drivers as well. Now I know better.
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BuonTempi
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Post by BuonTempi » Wed Jan 18, 2017 5:07 pm

NickG wrote:Turns out my driver was not up to date. I just assumed that when Mac OS was updated, they would update standard print drivers as well. Now I know better.
Apple separated print drivers and the OS some time ago, to keep the OS "lean". Launching Mac App Store and checking for updates when your printer is connected and turned on should trigger a search for updates.

NickG
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Post by NickG » Wed Jan 18, 2017 5:41 pm

BuonTempi wrote:
NickG wrote:Turns out my driver was not up to date. I just assumed that when Mac OS was updated, they would update standard print drivers as well. Now I know better.
Apple separated print drivers and the OS some time ago, to keep the OS "lean". Launching Mac App Store and checking for updates when your printer is connected and turned on should trigger a search for updates.
Funny you should say that. My printer was connected and I did exactly that and no updates appeared. I'll try it again when Mac update the OS again.
Thanks
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MikeHalloran
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Post by MikeHalloran » Wed Jan 18, 2017 11:36 pm

It depends on the printer. HP drivers can only be done through Apple. Canon printer drivers often need to be downloaded from canon.jp. I've not used an Epson in years.

OS updates will retain the printer drivers but new installs may not load them (how I found out about Canon).
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BuonTempi
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Post by BuonTempi » Thu Jan 19, 2017 2:37 pm

You can download Canon drivers directly from Apple. Also, EPSON, Brother, Ricoh, Xerox, Samsung and others. It might depend on whether your model is supported. There's a list here:

https://support.apple.com/en-gb/HT201465

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MikeHalloran
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Post by MikeHalloran » Thu Jan 19, 2017 3:15 pm

Of course, it depends on the model.

Support for many Canon printers was dropped when OS 10.9 was released. My customers who bought Canon all-in-ones from Apple with their iMacs were furious when a school district tech did clean installs of Yosemite and no one could print anymore. Fortunately, navigating canon.jp, it's possible to locate and download the Mavericks print and scan drivers. They still work fine in Sierra. Why Apple doesn't include them is a mystery to me.

I worked with Apple to resolve a number of issues with HP printers and scanners and Image Capture.app when Apple screwed it up with OS 10.7–10.8.1. It was finally resolved with 10.8.2 and has worked great ever since. There have been three HP printer driver updates from Apple since. Unlike Canon, you cannot download current drivers for the Mac directly from HP. If you have a printer too old for Software Update to recognize it, time to get a new one.
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