Help! Finale quits on Print
Moderators: Peter Thomsen, miker
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- Posts: 432
- Joined: Tue Dec 20, 2016 11:43 pm
- Finale Version: Finale 26
- Operating System: Mac
Hi all,
When I go Print, the file immediately vanishes and a message says Finale quit unexpectedly.
This just started happening. I tried printing a default document and it did not quit.
Any help would be appreciated (urgently!)
Cheers,
Hector.
Fin 25 / Sierra
When I go Print, the file immediately vanishes and a message says Finale quit unexpectedly.
This just started happening. I tried printing a default document and it did not quit.
Any help would be appreciated (urgently!)
Cheers,
Hector.
Fin 25 / Sierra
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- Posts: 432
- Joined: Tue Dec 20, 2016 11:43 pm
- Finale Version: Finale 26
- Operating System: Mac
UPDATE:
I just tried to open the file in Finale 2014.5. I am greatly relieved to be able to print the file from that version.
I am really not sure why Fin25 has suddenly refused to print this file. I am hoping to proof read and make some adjustment to the score, so I will try to do edits in Finale 25 as I had been, and then open and print in 2014.5.
What a precarious way to have to work!
Hector.
I just tried to open the file in Finale 2014.5. I am greatly relieved to be able to print the file from that version.
I am really not sure why Fin25 has suddenly refused to print this file. I am hoping to proof read and make some adjustment to the score, so I will try to do edits in Finale 25 as I had been, and then open and print in 2014.5.
What a precarious way to have to work!
Hector.
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- Posts: 9
- Joined: Fri Dec 02, 2016 12:43 pm
- Finale Version: Finale v25.2
- Operating System: Mac
I'm experiencing the exact same problem. It just shuts down when I want to go to the print dialog either via the menu or via command-P.
I tried resetting the preferences and it didn't help.
I don't have any older versions of Finale, so this is a huge problem for me. What to do???
I tried resetting the preferences and it didn't help.
I don't have any older versions of Finale, so this is a huge problem for me. What to do???
-
- Posts: 9
- Joined: Fri Dec 02, 2016 12:43 pm
- Finale Version: Finale v25.2
- Operating System: Mac
I just found a solution that worked!
1. Open the document in question.
2. Choose File > Page Setup.
3. Choose Letter from the Paper Size drop-down menu.
4. Click OK.
5. Reopen the Page Setup dialog box (File > Page Setup).
6. Reselect your user-defined custom size, or choose Manage Custom Sizes to create the correct size.
7. Click OK.
8. Retry printing.
1. Open the document in question.
2. Choose File > Page Setup.
3. Choose Letter from the Paper Size drop-down menu.
4. Click OK.
5. Reopen the Page Setup dialog box (File > Page Setup).
6. Reselect your user-defined custom size, or choose Manage Custom Sizes to create the correct size.
7. Click OK.
8. Retry printing.
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- Posts: 432
- Joined: Tue Dec 20, 2016 11:43 pm
- Finale Version: Finale 26
- Operating System: Mac
Motet: Thanks, I will definitely look into the preferences.
abutenko14: That is a very interesting solution that you found, abutenko14! Thanks, I will try that out. It is interesting because yesterday I altered precisely those Page Setup and Page Size menu items that you mention! However I accessed the page size menu from the Page Layout menu. Maybe Finale did not like that I changed the page size from letter to A4, although it did print ok afterwards, until it didn't! Anyway, I am glad that you found a soultion. I am still feeling relieved to have been able to rescue my situation by printing from 2014.5.
Best wishes, and thanks to all,
Hector.
abutenko14: That is a very interesting solution that you found, abutenko14! Thanks, I will try that out. It is interesting because yesterday I altered precisely those Page Setup and Page Size menu items that you mention! However I accessed the page size menu from the Page Layout menu. Maybe Finale did not like that I changed the page size from letter to A4, although it did print ok afterwards, until it didn't! Anyway, I am glad that you found a soultion. I am still feeling relieved to have been able to rescue my situation by printing from 2014.5.
Best wishes, and thanks to all,
Hector.
- MikeHalloran
- Posts: 711
- Joined: Mon Jan 02, 2017 2:56 am
- Finale Version: 27
- Operating System: Mac
It's a Hail Mary but it might work. Sometimes paths become corrupted and need to be rebuilt—here's how on a Mac:
Do a Safe Boot by holding the Shift key on startup. Eventually, you'll come to a login screen into your User account. Once in, it will rebuild all of your desktop icons. When done, restart normally. This takes a long time, especially with a mechanical boot drive.
This resets your caches to default and rebuilds any corrupted paths. If you noticed any blank alias icons, they should all look as they should now, too.
This is a normal maintenance routine that goes back to System 5 days. Before OS X, it was called Rebuild Desktop and it still does that along with other functions. I do it once a year on all of my Macs or whenever I see a blank alias icon.
Do a Safe Boot by holding the Shift key on startup. Eventually, you'll come to a login screen into your User account. Once in, it will rebuild all of your desktop icons. When done, restart normally. This takes a long time, especially with a mechanical boot drive.
This resets your caches to default and rebuilds any corrupted paths. If you noticed any blank alias icons, they should all look as they should now, too.
This is a normal maintenance routine that goes back to System 5 days. Before OS X, it was called Rebuild Desktop and it still does that along with other functions. I do it once a year on all of my Macs or whenever I see a blank alias icon.
Mike Halloran
Finale 27.4.1, SmartScore X2 Pro, GPO5 & World Instruments
MacOS Ventura 14.5 (public beta); 2023 Studio M2 Ultra, 192G RAM, 8TB; 2021 MBAir M1
NotePerformer4, Dorico 5, Overture, Notion 6, DP 11, Logic Pro
Finale 27.4.1, SmartScore X2 Pro, GPO5 & World Instruments
MacOS Ventura 14.5 (public beta); 2023 Studio M2 Ultra, 192G RAM, 8TB; 2021 MBAir M1
NotePerformer4, Dorico 5, Overture, Notion 6, DP 11, Logic Pro