Re: F25 update 3 / SOLVED

miker · Post by **miker** » Fri Apr 14, 2017 9:59 pm

Just installed the latest update (twice!), but F25 still shows version 25.2.0.79.

Did I do something wrong, or is the new version hiding somewhere?

N Grossingink · Post by **N Grossingink** » Fri Apr 14, 2017 10:41 pm

Be sure to reboot the computer. What's in the application folder? Do a "Get Info" on the app icon.

Those are what I'd do, anyway, for starters. Maybe you need to reinstall thrice.

N.

miker · Post by **miker** » Fri Apr 14, 2017 11:33 pm

After restarting, etc., I was still unable to install the update. Finally, I trashed the Finale app, and tried again. I was under the impression that "updates" contained the entire app, but apparently that's no longer the case. This time, I was told that a file (instruments) was missing, and to reinstall it.

Next, I went to the MM site, and my account, and downloaded the F25.3 app complete. It worked. So evidently, the "update" is just that. But I have no idea why it didn't work.

I'm not a computer expert, by any means, but I doubt that a new user would have gone through all that. It should not have been necessary.

oldmkvi · Post by **oldmkvi** » Sat Apr 15, 2017 2:58 am

I upgraded directly from the Program, Check for Updates.
Worked fine.
I tried going to the Web Site, it said I had no Registered Version ( at all! ).

BuonTempi · Post by **BuonTempi** » Sat Apr 15, 2017 10:13 am

Are you checking the "About Finale" splashscreen, or the Finder? The Finder caches file info, so updates don't show in Get Info or Preview pane for a while.

You're right that the updater just updates an existing installation, while the full installer writes everything. It's possible that the updater didn't work because it couldn't find some/all of the relevant files. I recently deleted some component files which stopped an updater from selecting my disk as a valid target!

miker · Post by **miker** » Sat Apr 15, 2017 2:22 pm

I was checking the About Finale splashscreen. And it showed v. 2 until I ran the complete installer. Now, it shows v. 3.

Finale Forum