tgtools key recovery

General notation questions, including advanced notation, formatting, etc., go here.

Moderators: Peter Thomsen, miker

tubaman101
Posts: 2
Joined: Mon Aug 14, 2017 9:35 pm
Finale Version: 2014.5
Operating System: Mac

Post by tubaman101 » Mon Aug 14, 2017 9:41 pm

Hi. I purchased the Professional version of tgtools for Mac. I recently re-installed the 2014.5 version of Finale and installed the tgtools bundle file on a new hard drive (El Capitan) because I was having problems with the old hard drive (Mavericks). When I open Finale on the new HD, I notice that my tgtools is no longer registered. (Finale on my old HD is still registered with Finale.)

Does anyone know how I can recover my original registration code? I emailed Tobias to both his English and German email addresses a week ago and got no response.

Thanks!


User avatar
N Grossingink
Posts: 1786
Joined: Mon Dec 19, 2016 2:50 pm
Finale Version: 27.3
Operating System: Mac

Post by N Grossingink » Mon Aug 14, 2017 10:55 pm

You should have a TG Tools preferences file on your old installation (User Folder > Library > Preferences). I seem to recall doing this myself in the past, and I'm pretty sure the preferences carry the registration state with them. Just replace the new preferences with your former set. It's worth a try, maybe.

N.
N. Grossingink
Educational Band, Orchestra and Jazz Ensemble a specialty
Sample: https://drive.google.com/file/d/1pFF5OeJDeLFGHMRyXrubFqZWXBubErw4/view?usp=share_link


Mac Mini 2014 2.6 Ghz, 8Gb RAM
OSX 10.15.7
Finale 2012c, 25.5, 26.3, 27.3

tubaman101
Posts: 2
Joined: Mon Aug 14, 2017 9:35 pm
Finale Version: 2014.5
Operating System: Mac

Post by tubaman101 » Mon Aug 14, 2017 11:07 pm

Thanks N Grossingink! That did the trick - it worked perfectly...
- Blair

Post Reply