Open letter to Development Team
Moderators: Peter Thomsen, miker
OK, I give up. Has anyone actually been able to post a file to this forum? If so, how is it done?
Well, it will not allow .pdf either. So now the extension has been changed to .txt even though it is really a pdf. If it makes it, change the extension back to pdf...
OK, one more time. Apparently, this forum does not allow the posting of files with the extension "xlsx". Now trying as a pdf...
Repost as it appears the file attachment did not make it.
This is an open letter to the Finale development team and to the users of Finale in general.
Using Finale V25 on Windoze.
According to Finale's website, I have used Finale software notation products since June of 2002, now well over 15 years. During this time I have made approximately 400 scores with Finale, and have contacted the Customer Support team on numerous occasions. While some of these were simply pleas for help and guidance on how to do something, most turned out to be weaknesses or actual failings of Finale which were forwarded to the Development Team.
I am writing now to entreat the Development team to turn their attention to my list of issues with Finale. As this list is too long for this email, a spreadsheet has been attached.
Users of Finale are encouraged to review and to add your voice. I am sure many of you have encountered and drawn attention to many, if not all, of the issues on my list. Perhaps if a sufficient number of us raise our voices, the Development Team will respond.
Please review and comment.
Thanks!
Well, it will not allow .pdf either. So now the extension has been changed to .txt even though it is really a pdf. If it makes it, change the extension back to pdf...
OK, one more time. Apparently, this forum does not allow the posting of files with the extension "xlsx". Now trying as a pdf...
Repost as it appears the file attachment did not make it.
This is an open letter to the Finale development team and to the users of Finale in general.
Using Finale V25 on Windoze.
According to Finale's website, I have used Finale software notation products since June of 2002, now well over 15 years. During this time I have made approximately 400 scores with Finale, and have contacted the Customer Support team on numerous occasions. While some of these were simply pleas for help and guidance on how to do something, most turned out to be weaknesses or actual failings of Finale which were forwarded to the Development Team.
I am writing now to entreat the Development team to turn their attention to my list of issues with Finale. As this list is too long for this email, a spreadsheet has been attached.
Users of Finale are encouraged to review and to add your voice. I am sure many of you have encountered and drawn attention to many, if not all, of the issues on my list. Perhaps if a sufficient number of us raise our voices, the Development Team will respond.
Please review and comment.
Thanks!
Last edited by mii78 on Wed Nov 15, 2017 2:21 am, edited 1 time in total.
- zuill
- Posts: 4418
- Joined: Sat Dec 10, 2016 9:35 pm
- Finale Version: Finale 2011-v26.3.1
- Operating System: Windows
Since this is an independent forum, there is a good chance the development team won't read this. But you never know if they might be lurking here.
Zuill
Zuill
Windows 10, Finale 2011-v26.3.1
"When all is said and done, more is said than done."
"When all is said and done, more is said than done."
-
- Posts: 1297
- Joined: Fri Aug 20, 2010 8:59 am
- Finale Version: Finale 27
- Operating System: Mac
I can't actually see an attachment. Is there one?
Lists of bugs have been regularly collated and sent to MM over the years. MM are, evidently, working hard on improving in Finale. But of course, they have limited resources, and will have their own list of priorities, which may not match yours. (Or mine.) They will certainly "take it on board", but don't expect to have it all done by Christmas.
Apropos of nothing: Six years ago, I became an Apple Seed Tester and reported my first bug in November 2011. They fixed it in High Sierra, released last month.
Lists of bugs have been regularly collated and sent to MM over the years. MM are, evidently, working hard on improving in Finale. But of course, they have limited resources, and will have their own list of priorities, which may not match yours. (Or mine.) They will certainly "take it on board", but don't expect to have it all done by Christmas.
Apropos of nothing: Six years ago, I became an Apple Seed Tester and reported my first bug in November 2011. They fixed it in High Sierra, released last month.
Last edited by BuonTempi on Mon Nov 13, 2017 7:53 am, edited 1 time in total.
-
- Posts: 173
- Joined: Sat Dec 31, 2016 1:27 pm
- Finale Version: Finale 26.2
- Operating System: Windows
I can't see a spreadsheet?
Gareth J. Green
FIn26
Win10
FIn26
Win10
- N Grossingink
- Posts: 1786
- Joined: Mon Dec 19, 2016 2:50 pm
- Finale Version: 27.3
- Operating System: Mac
I'd very much like to see your letter. Do we know what it takes for a new member to be allowed to post? A period of time? A certain number of posts?
N.
N.
N. Grossingink
Educational Band, Orchestra and Jazz Ensemble a specialty
Sample: https://drive.google.com/file/d/1pFF5OeJDeLFGHMRyXrubFqZWXBubErw4/view?usp=share_link
Mac Mini 2014 2.6 Ghz, 8Gb RAM
OSX 10.15.7
Finale 2012c, 25.5, 26.3, 27.3
Educational Band, Orchestra and Jazz Ensemble a specialty
Sample: https://drive.google.com/file/d/1pFF5OeJDeLFGHMRyXrubFqZWXBubErw4/view?usp=share_link
Mac Mini 2014 2.6 Ghz, 8Gb RAM
OSX 10.15.7
Finale 2012c, 25.5, 26.3, 27.3
- gogreen
- Posts: 305
- Joined: Fri Dec 02, 2016 12:50 am
- Finale Version: Finale 26.3
- Operating System: Mac
How about loading the file to Dropbox and then posting the link?
Art
Finale 27
NotePerformer, GPO5, COMB2
MacOS Ventura 13.6.4
https://www.amazon.com/dp/B08BRHBTHT/ref=sr_1_2?dchild=1&keywords=%22Arthur+J.+Michaels%22&qid=1593016536&sr=8-2
Finale 27
NotePerformer, GPO5, COMB2
MacOS Ventura 13.6.4
https://www.amazon.com/dp/B08BRHBTHT/ref=sr_1_2?dchild=1&keywords=%22Arthur+J.+Michaels%22&qid=1593016536&sr=8-2
- MikeHalloran
- Posts: 706
- Joined: Mon Jan 02, 2017 2:56 am
- Finale Version: 27
- Operating System: Mac
It will be interesting to see the ratio of bugs to feature requests
Mike Halloran
Finale 27.3, SmartScore X2 Pro, GPO5 & World Instruments
MacOS Ventura 13.2.1; 2017 iMac Pro 18 Core, 128G RAM, 4TB; 2021 MBAir M1
NotePerformer3, Dorico 4, Overture, Notion 6, DP 11, Logic Pro
Finale 27.3, SmartScore X2 Pro, GPO5 & World Instruments
MacOS Ventura 13.2.1; 2017 iMac Pro 18 Core, 128G RAM, 4TB; 2021 MBAir M1
NotePerformer3, Dorico 4, Overture, Notion 6, DP 11, Logic Pro
Well, it appears that you cannot upload files (perhaps other than .mus or .musx), nor can you make a post that contains a url, so I cannot show you the dropbox location here.
However, you can go to makemusic.zendesk.com - the other MM forum - and search for my post 115008188567, also called Open Letter to Development Team. My reply to that post contains the dropbox location where you can download a pdf of the file.
Thanks!
However, you can go to makemusic.zendesk.com - the other MM forum - and search for my post 115008188567, also called Open Letter to Development Team. My reply to that post contains the dropbox location where you can download a pdf of the file.
Thanks!
-
- Posts: 1297
- Joined: Fri Aug 20, 2010 8:59 am
- Finale Version: Finale 27
- Operating System: Mac
The Dropbox location is:mii78 wrote:Well, it appears that you cannot upload files (perhaps other than .mus or .musx), nor can you make a post that contains a url, so I cannot show you the dropbox location here.
https://www.dropbox.com/s/kve2yayz0v5si ... s.pdf?dl=0
The zendesk thread is here:
https://makemusic.zendesk.com/hc/en-us/ ... pment-Team
Most of them are "Why doesn't Finale do it like this?". Some of the issues can actually be fixed, e.g. turning off Multi-measure auto update.MikeHalloran wrote:It will be interesting to see the ratio of bugs to feature requests
I know we all get emotionally involved in our work processes, but you're not going to get MM enthusiastic about your requests by aggressive ranting and telling them "whoever did this should be fired", "you should be ashamed", etc, etc.
- Peter Thomsen
- Posts: 6601
- Joined: Fri Jul 25, 2003 6:47 pm
- Finale Version: Finale v27.4
- Operating System: Mac
The issue is the file name extension.mii78 wrote:Well, it appears that you cannot upload files (perhaps other than .mus or .musx) …
As you have found out, .mus and .musx are allowed.
But not (e. g.) .pdf.
However, you can upload compressed files (e. g. .zip files) here
If your file has a file name extension that is not allowed, then compress the file first.
Mac OS X 12.6.9 (Monterey), Finale user since 1996
- ebiggs1
- Posts: 1424
- Joined: Tue Dec 06, 2016 8:57 am
- Finale Version: Finale 27.3
- Operating System: Windows
I have found over the years that Finale can do most anything. That's great! The problem is figuring out how to make Finale do it.
I also have learned that learning how to use Finale eliminates a lot of the "bugs".
I also have learned that learning how to use Finale eliminates a lot of the "bugs".
Finale 27.4.1 - Perfect Layout Silver - Note Performer 4.4 - SmartScore Pro 64 - Windows 11
President, The Shawnee Concert Band, Composer/Arranger, retired Music Teacher.
President, The Shawnee Concert Band, Composer/Arranger, retired Music Teacher.
- motet
- Posts: 8225
- Joined: Tue Dec 06, 2016 8:33 pm
- Finale Version: 2014.5,2011,2005,27
- Operating System: Windows
I am to the point now where Finale is actually fun to use. There are still annoyances, of course.
I agree that an angry or ranting letter is likely to be dismissed out of hand. Perhaps it can be reworded.
I agree that an angry or ranting letter is likely to be dismissed out of hand. Perhaps it can be reworded.
- N Grossingink
- Posts: 1786
- Joined: Mon Dec 19, 2016 2:50 pm
- Finale Version: 27.3
- Operating System: Mac
mil78, I'd suggest if you don't already, follow this group regularly. Some of your concerns have been addressed already (Preferences, slurs flying high off the notes, etc.). The Finale experience here goes very deep - many of us make a living using Finale and have come to terms with its shortcomings. I daresay that this should be your first stop for technical assistance.
N.
N.
N. Grossingink
Educational Band, Orchestra and Jazz Ensemble a specialty
Sample: https://drive.google.com/file/d/1pFF5OeJDeLFGHMRyXrubFqZWXBubErw4/view?usp=share_link
Mac Mini 2014 2.6 Ghz, 8Gb RAM
OSX 10.15.7
Finale 2012c, 25.5, 26.3, 27.3
Educational Band, Orchestra and Jazz Ensemble a specialty
Sample: https://drive.google.com/file/d/1pFF5OeJDeLFGHMRyXrubFqZWXBubErw4/view?usp=share_link
Mac Mini 2014 2.6 Ghz, 8Gb RAM
OSX 10.15.7
Finale 2012c, 25.5, 26.3, 27.3
- miker
- Posts: 5993
- Joined: Fri Mar 13, 2009 4:28 pm
- Finale Version: Finale 27.4
- Operating System: Mac
Also, as a new poster here, your ability to post attachments is limited. After you have a few posts to your credit, this restriction is removed.
Finale 27 | SmartScorePro 64
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society