The Error 2 problem

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Harpsi
Posts: 107
Joined: Mon Dec 19, 2016 2:36 pm
Finale Version: 25
Operating System: Windows

Post by Harpsi » Thu Nov 16, 2017 3:51 pm

Hello,

through the last years this was discussed

https://forum.makemusic.com/default.aspx?f=5&m=476153

Was there ever a fix to this? Does it still happen in Finale 25?

I have an open file right now that is exhibiting the problem (2014.5). I have been trying lots of things to be able to save the file, but sofar no luck. What are your best tips? I managed to print to pdf, but I would rather keep the files of course. Save or save as won't work.

I would rather not resort to exporting to xml...
Finale 2014.5, Finale 25, Dorico 4, Musescore 4
Windows 11


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zuill
Posts: 4418
Joined: Sat Dec 10, 2016 9:35 pm
Finale Version: Finale 2011-v26.3.1
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Post by zuill » Thu Nov 16, 2017 4:11 pm

If you've created a separate folder for the .tmp files (not .bak or .asv files), then point to that for temp files in preferences, you should have no problem. When Finale is closed, delete these files. I do it about once a week to keep things from happening in this area.

To be honest, I don't think I've ever had the problem. Probably because I started doing this long, long ago. I have a separate folder for each version of Finale on my machine, as I don't want one version trying to access .tmp files from another. I clean them all out regularly.

I feel the pain of losing a large file, but it doesn't have to happen.

Zuill
Windows 10, Finale 2011-v26.3.1
"When all is said and done, more is said than done."

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Harpsi
Posts: 107
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Post by Harpsi » Thu Nov 16, 2017 4:20 pm

Thank you Zuill,
I think I actually did that on your recommendation many years ago, but I have apparently forgot to do so when upgrading. I will do it again.
No idea about how to proceed to save the file that I have open right now?
Finale 2014.5, Finale 25, Dorico 4, Musescore 4
Windows 11

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zuill
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Finale Version: Finale 2011-v26.3.1
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Post by zuill » Thu Nov 16, 2017 4:26 pm

I can't help you with that. The closest thing you have is XML. I would also print a pdf so that you can use that to check against the XML for any needed fixes.

The unique folder technique is for future work. Unfortunately, you can't set the folder up properly while Finale is open, since it will crash, most likely.

Have you tried opening a new file and copying into that? I'm not sure that will work, but maybe.

Zuill
Windows 10, Finale 2011-v26.3.1
"When all is said and done, more is said than done."

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Harpsi
Posts: 107
Joined: Mon Dec 19, 2016 2:36 pm
Finale Version: 25
Operating System: Windows

Post by Harpsi » Thu Nov 16, 2017 4:30 pm

Yes, I just opened the latest .bakx file, and that one saves under another file name without problems. Now I have to be off, but I will try copying into that file later.
Finale 2014.5, Finale 25, Dorico 4, Musescore 4
Windows 11

BuonTempi
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Finale Version: Finale 27
Operating System: Mac

Post by BuonTempi » Thu Nov 16, 2017 4:38 pm

Harpsi wrote:No idea about how to proceed to save the file that I have open right now?
When Finale won't let me save the document because of some error, I can save a Clip File of the whole thing. That can then be pasted into an older version, so you keep your formatting, and get your latest changes.

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motet
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Finale Version: 2014.5,2011,2005,27
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Post by motet » Thu Nov 16, 2017 5:44 pm

Does this problem still exist in Finale 25? It's a very serious bug; I'm not sure why MM hasn't addressed it.

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zuill
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Post by zuill » Thu Nov 16, 2017 7:36 pm

I don't have any problems. Never had. But I've had a designated temp folder for years. I think it is partly an OS issue.

Zuill
Windows 10, Finale 2011-v26.3.1
"When all is said and done, more is said than done."

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Harpsi
Posts: 107
Joined: Mon Dec 19, 2016 2:36 pm
Finale Version: 25
Operating System: Windows

Post by Harpsi » Fri Nov 17, 2017 10:28 am

Thanks for your input.

I printed pdfs and saved at least one clip file. Unfortunately I was stupid enough to try to insert the clip file instead of just pasting it in some vain attempt to see if the layout would transfer. Total failure. Had to force quit.

Anyway, now I am up and going again with a new fresh temp folder.
Finale 2014.5, Finale 25, Dorico 4, Musescore 4
Windows 11

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