General notation questions, including advanced notation, formatting, etc., go here.
Moderators: Peter Thomsen, miker
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ttw
- Posts: 172
- Joined: Sat Nov 14, 2009 2:29 am
- Finale Version: 27.4
- Operating System: Windows
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by ttw » Thu Nov 30, 2017 7:33 am
I cannot seem to install the Finale 25.5 update. The updater just says "finished prematurely due to error" (or something like this.)
I'm running on Windows 10 on an HP desktop.
Has anyone else had a similar problem. I couldn't find anything on the Makemusic website. I've never had an installer fail. I did download it twice. I also put it on the desktop and ran as and administrator with the same result.
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johnmouse
- Posts: 79
- Joined: Fri Dec 30, 2016 12:10 pm
- Finale Version: 27
- Operating System: Windows
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by johnmouse » Thu Nov 30, 2017 11:18 am
Disable antivirus/firewall, etc. Sometimes these can cause problems.
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Peter Thomsen
- Posts: 6650
- Joined: Fri Jul 25, 2003 6:47 pm
- Finale Version: Finale v27.4
- Operating System: Mac
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by Peter Thomsen » Thu Nov 30, 2017 11:23 am
ttw wrote:I cannot seem to install the Finale 25.5 update. The updater just says "finished prematurely due to error" (or something like this.) …
What web browser did you use to download the updater?
Have you tried downloading with another web browser?
Mac OS X 12.6.9 (Monterey), Finale user since 1996
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ttw
- Posts: 172
- Joined: Sat Nov 14, 2009 2:29 am
- Finale Version: 27.4
- Operating System: Windows
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by ttw » Thu Nov 30, 2017 5:12 pm
I've downloaded with IE and Edge and run as administrator. I'll try disabling the anti-virus stuff.
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at8ax
- Posts: 153
- Joined: Fri Jul 25, 2003 6:48 pm
- Finale Version: PC 2014.5, 25
- Operating System: Windows
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by at8ax » Fri Dec 01, 2017 1:20 am
Another trick: Reboot, and try again immediately, before launching any other programs.
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ttw
- Posts: 172
- Joined: Sat Nov 14, 2009 2:29 am
- Finale Version: 27.4
- Operating System: Windows
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by ttw » Fri Dec 01, 2017 4:23 am
I did reboot for other reasons and tonight, the same program (or whatever occupies that spot on the disk) worked fine.