the requested virtual instrument cannot be found

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beagle2
Posts: 6
Joined: Tue Dec 05, 2017 2:56 am
Finale Version: Finale 25.5.0.290
Operating System: Windows

Post by beagle2 » Tue Dec 19, 2017 1:37 am

When I start up finale I get this message for each of the staves in the project. if I open the score manager, and choose an instrument from the list, I get the same (or similar message).

finale version: 25.5.0.290

how can I resolve this?
Attachments
finale virtual instrument.JPG
finale virtual instrument.JPG (59.48 KiB) Viewed 4756 times


beagle2
Posts: 6
Joined: Tue Dec 05, 2017 2:56 am
Finale Version: Finale 25.5.0.290
Operating System: Windows

Post by beagle2 » Thu Dec 21, 2017 2:40 am

no suggestions?

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zuill
Posts: 4418
Joined: Sat Dec 10, 2016 9:35 pm
Finale Version: Finale 2011-v26.3.1
Operating System: Windows

Post by zuill » Thu Dec 21, 2017 4:59 am

I can't tell from the picture what the virtual instrument is. Is it Garritan?

Zuill
Windows 10, Finale 2011-v26.3.1
"When all is said and done, more is said than done."

beagle2
Posts: 6
Joined: Tue Dec 05, 2017 2:56 am
Finale Version: Finale 25.5.0.290
Operating System: Windows

Post by beagle2 » Fri Dec 22, 2017 4:04 pm

I don't know - it's just whatever the default sounds are the come with finale. I can't get anything to work.

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zuill
Posts: 4418
Joined: Sat Dec 10, 2016 9:35 pm
Finale Version: Finale 2011-v26.3.1
Operating System: Windows

Post by zuill » Fri Dec 22, 2017 4:28 pm

If regenerating the 2 preferences files fails, it sounds like a reinstall is needed. Some components may not have installed.

Zuill
Windows 10, Finale 2011-v26.3.1
"When all is said and done, more is said than done."

beagle2
Posts: 6
Joined: Tue Dec 05, 2017 2:56 am
Finale Version: Finale 25.5.0.290
Operating System: Windows

Post by beagle2 » Fri Dec 22, 2017 6:01 pm

I will reinstall if necessary, but this is not a new install. the instruments were working at one time, I've had this version of finale on this machine ever since the last upgrade sale and the instruments not found problem just started.

Surely there's a way to get finale to rescan the aria player or something?

User avatar
zuill
Posts: 4418
Joined: Sat Dec 10, 2016 9:35 pm
Finale Version: Finale 2011-v26.3.1
Operating System: Windows

Post by zuill » Fri Dec 22, 2017 6:15 pm

There is a feature for that as well. Give it a try.

Zuill
Windows 10, Finale 2011-v26.3.1
"When all is said and done, more is said than done."

beagle2
Posts: 6
Joined: Tue Dec 05, 2017 2:56 am
Finale Version: Finale 25.5.0.290
Operating System: Windows

Post by beagle2 » Fri Dec 22, 2017 6:35 pm

I don't know where to do that?

User avatar
zuill
Posts: 4418
Joined: Sat Dec 10, 2016 9:35 pm
Finale Version: Finale 2011-v26.3.1
Operating System: Windows

Post by zuill » Fri Dec 22, 2017 6:41 pm

MIDI/Audio, Device Setup, Rescan for VST plugins.

Zuill
Windows 10, Finale 2011-v26.3.1
"When all is said and done, more is said than done."

beagle2
Posts: 6
Joined: Tue Dec 05, 2017 2:56 am
Finale Version: Finale 25.5.0.290
Operating System: Windows

Post by beagle2 » Fri Dec 22, 2017 6:50 pm

Thank you! that worked!

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