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Finale 2014 crashes when some lyics are added

Posted: Wed Jan 10, 2018 12:42 pm
by drumstudio2000
Hi,
My finale 2014 crashes when I write Lyrics Chorus 1 or 3. In other files maybe I had crashes on other lyric types or numbers
This is a common issue I have on most of my projects, some times on the first pages, sometimes at the end of a larger project.
I would appreciate any help to fix this.
I attach a file example. The crash happens if I try to add a chorus type lyric 1 or 3 on the 4th page.

Re: Finale 2014 crashes when some lyics are added

Posted: Wed Jan 10, 2018 1:47 pm
by Peter Thomsen
Just a thought:

Could the culprit be your Mac OS X version?

What version of Mac OS are you using?

Re: Finale 2014 crashes when some lyics are added

Posted: Wed Jan 10, 2018 2:00 pm
by N Grossingink
Also, the update to Finale 2014.5 is free. It fixed some problems found with Finale 2014.

N.

Re: Finale 2014 crashes when some lyics are added

Posted: Wed Jan 10, 2018 2:24 pm
by drumstudio2000
Peter Thomsen wrote:Just a thought:

Could the culprit be your Mac OS X version?

What version of Mac OS are you using?
sorry I forgot to specify. Im on windows 7.

Re: Finale 2014 crashes when some lyics are added

Posted: Wed Jan 10, 2018 2:25 pm
by drumstudio2000
N Grossingink wrote:Also, the update to Finale 2014.5 is free. It fixed some problems found with Finale 2014.

N.
Could you reproduce my crash on your setup?

Re: Finale 2014 crashes when some lyrics are added

Posted: Wed Jan 10, 2018 2:51 pm
by Peter Thomsen
drumstudio2000 wrote:… I’m on windows 7.
Your profile (on the right on each post) says:

Finale Version: finale 2010 and 2014
Operating System: Mac

Perhaps it is time to update your profile…

Re: Finale 2014 crashes when some lyrics are added

Posted: Wed Jan 10, 2018 3:12 pm
by drumstudio2000
Peter Thomsen wrote:
drumstudio2000 wrote:… I’m on windows 7.
Your profile (on the right on each post) says:

Finale Version: finale 2010 and 2014
Operating System: Mac

Perhaps it is time to update your profile…
Yes, I thought that, but on profile page there is only one operating system field, and I have Finale on 3 different devices and operations systems>
On macbook pro I have finale 2010 with Lion
On 2nd macbook I have finale 2014 with mavericks
On pc I have finale 2014 with windows 7...

, so I think it is also time to upgrade the forum profile page so it allow users to select multiple Osx?

PS What about my crash? Any advice to get it fixed? Thanks!

Re: Finale 2014 crashes when some lyics are added

Posted: Wed Jan 10, 2018 3:24 pm
by miker
You can (and should) add your versions and operating systems to your signature, in your user control panel.

Re: Finale 2014 crashes when some lyics are added

Posted: Wed Jan 10, 2018 3:39 pm
by zuill
Sometimes recreating the ini files fixes problems like this. Do you know how to do that?

Zuill

Re: Finale 2014 crashes when some lyics are added

Posted: Sat Jan 20, 2018 12:29 pm
by drumstudio2000
zuill wrote:Sometimes recreating the ini files fixes problems like this. Do you know how to do that?

Zuill
no, I have no clue, could someone help me with that?
thanks!

Re: Finale 2014 crashes when some lyics are added

Posted: Sat Jan 20, 2018 3:00 pm
by N Grossingink
drumstudio2000 wrote:
zuill wrote:Sometimes recreating the ini files fixes problems like this. Do you know how to do that?

Zuill
no, I have no clue, could someone help me with that?
thanks!
See here:
https://makemusic.zendesk.com/hc/en-us/ ... inale-etc-

N.

Re: Finale 2014 crashes when some lyics are added

Posted: Sat Jan 20, 2018 4:05 pm
by ebiggs1
drumstudio2000 wrote: no, I have no clue, could someone help me with that?
thanks!
Sometimes it is other devices on your computer that causes Finale to crash. If that is your case looking for the issue in Finale probably won't help.
I would delete the .ini and re-create it like Zuill suggests. But if that doesn't work try looking at you sound or video devices. Make sure they are up to date.

Re: Finale 2014 crashes when some lyics are added

Posted: Sat Jan 20, 2018 5:10 pm
by zuill
According to an earlier post, the problem is with Finale on a Windows computer.

Zuill