Finale not responding to keystroke or mouse note input
Moderators: Peter Thomsen, miker
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- Posts: 46
- Joined: Thu Dec 21, 2017 10:03 pm
- Finale Version: 25.5.0.290
- Operating System: Windows
When I shift+click to place the caret and begin entering notes, the noe blinks as I press a key or click the mouse, but vanishes when I release it. Can't get anything to input.
This happened suddenly when I turned on the computer this morning. The only action I'd taken the night before was to extract all the parts from the same score. Today I wanted to add some things.
Also, I just realized that there is no audio when I playback the score. But, there is audio when I play back individual parts from the score that were extracted.
This happened suddenly when I turned on the computer this morning. The only action I'd taken the night before was to extract all the parts from the same score. Today I wanted to add some things.
Also, I just realized that there is no audio when I playback the score. But, there is audio when I play back individual parts from the score that were extracted.
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- Posts: 46
- Joined: Thu Dec 21, 2017 10:03 pm
- Finale Version: 25.5.0.290
- Operating System: Windows
I have restarted it several times. I get a note on the measure, ready to be entered. When I place the caret over it and click or press a letter key , the note disappearsç when I release it reappears. After I do this using a letter on the keypad, there is an error message saying that Finale needs to shut down. But first it asks me if I should save some copies. If I click save I am warned I must name said files individually.
- zuill
- Posts: 4418
- Joined: Sat Dec 10, 2016 9:35 pm
- Finale Version: Finale 2011-v26.3.1
- Operating System: Windows
You say that you have version 15 of Finale, which is not a legitimate version. Is this version 25? I can suggest several possible solutions, but I would start with the easiest: Recreate the preferences.
Zuill
Zuill
Windows 10, Finale 2011-v26.3.1
"When all is said and done, more is said than done."
"When all is said and done, more is said than done."
- miker
- Posts: 6014
- Joined: Fri Mar 13, 2009 4:28 pm
- Finale Version: Finale 27.4
- Operating System: Mac
Is “use MIDI device for input” DEselected?
Otherwise, I would agree with Zuill, about recreating your preferences.
Otherwise, I would agree with Zuill, about recreating your preferences.
Finale 27 | SmartScorePro 64
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society
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- Posts: 46
- Joined: Thu Dec 21, 2017 10:03 pm
- Finale Version: 25.5.0.290
- Operating System: Windows
Its last year's version, 2017. In preferences, I don't see anything about this problem. Should I click "reset all preferences"? Could it be an issue with the settings in my laptop keyboard settings?
- miker
- Posts: 6014
- Joined: Fri Mar 13, 2009 4:28 pm
- Finale Version: Finale 27.4
- Operating System: Mac
You are using Finale 25. Not 15, no 17...
Ues, reset the preferences. Often, they get corrupted, with all kinds of bad things happening. Also, make sure you are using the Laptop Shortcut setting.
Ues, reset the preferences. Often, they get corrupted, with all kinds of bad things happening. Also, make sure you are using the Laptop Shortcut setting.
Finale 27 | SmartScorePro 64
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society
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- Posts: 46
- Joined: Thu Dec 21, 2017 10:03 pm
- Finale Version: 25.5.0.290
- Operating System: Windows
I tried to upload it here but it's too big.
If I pass the mouse on a measure, I get a grey note.
If I L click the measure, the note disappears and a cursor appears.
If I release the L mouse click, the grey note reappears.
If I R click over a measure, a grey note appears with a vertical, red line through it.
If I then press letter names of notes, that note w red line advances through the measure to the correct line or space, but will not enter.
If I pass the mouse on a measure, I get a grey note.
If I L click the measure, the note disappears and a cursor appears.
If I release the L mouse click, the grey note reappears.
If I R click over a measure, a grey note appears with a vertical, red line through it.
If I then press letter names of notes, that note w red line advances through the measure to the correct line or space, but will not enter.
- motet
- Posts: 8292
- Joined: Tue Dec 06, 2016 8:33 pm
- Finale Version: 2014.5,2011,2005,27
- Operating System: Windows
If you right-click on the file in the Dropbox folder on Windows, there's a choice "Copy Dropbox link." Then you can paste that link here. After someone's taken a look and hopefully found the problem, remove it from Dropbox.
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- Posts: 46
- Joined: Thu Dec 21, 2017 10:03 pm
- Finale Version: 25.5.0.290
- Operating System: Windows
https://www.dropbox.com/preview/101%20R ... e=personal
If anyone could see if this links works, I very much appreciate it. Thanks! (When I try to open this link, it says Acrobat reader can't open this type of file).
If anyone could see if this links works, I very much appreciate it. Thanks! (When I try to open this link, it says Acrobat reader can't open this type of file).
- michelp
- Posts: 2057
- Joined: Fri Jul 25, 2003 3:35 pm
- Finale Version: 27.4.1,26.3.1, Mont.
- Operating System: Mac
The link doesn't work ("The folder...doesn't exist"). Please read motet's instructions.
Michel
MacOsX 12.7.4, Finale 27.4.1 & 26.3.1, Mac Mini Intel Dual Core i7 3Ghz, 16 Go Ram. Azerty kb. MOTU Midi Express XT USB, Roland Sound Canvas SC-88vl, MOTU Audio Express. 2 monitors (27"' pivot, 24'"), JW Lua, RGP Lua
MacOsX 12.7.4, Finale 27.4.1 & 26.3.1, Mac Mini Intel Dual Core i7 3Ghz, 16 Go Ram. Azerty kb. MOTU Midi Express XT USB, Roland Sound Canvas SC-88vl, MOTU Audio Express. 2 monitors (27"' pivot, 24'"), JW Lua, RGP Lua
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- Posts: 46
- Joined: Thu Dec 21, 2017 10:03 pm
- Finale Version: 25.5.0.290
- Operating System: Windows
I don't get the "Copy Dropbox link." option. Just "back, Reload, Save, and cast." I can't open it in Dropbox myself.
The main thing is, with the mouse, as I pass over a measure, there is a grey note that follows the mouse. When I L click, the note disappears and changes to a caret. When I let go of the mouse button, the grey note returns, but nothing is entered in to the score.
On the other hand, if I use the keyboard to enter the note - the note sounds as I press the letter key, and a vertical red line appears through the grey note. It does note enter in to the score, however. When I repeatedly press a letter, the note will move through the measure according to the note value (8 times/measure as an 8th note).
This all seems to have happened right after I selected "extract parts", and affects none of my other files.
The main thing is, with the mouse, as I pass over a measure, there is a grey note that follows the mouse. When I L click, the note disappears and changes to a caret. When I let go of the mouse button, the grey note returns, but nothing is entered in to the score.
On the other hand, if I use the keyboard to enter the note - the note sounds as I press the letter key, and a vertical red line appears through the grey note. It does note enter in to the score, however. When I repeatedly press a letter, the note will move through the measure according to the note value (8 times/measure as an 8th note).
This all seems to have happened right after I selected "extract parts", and affects none of my other files.
- zuill
- Posts: 4418
- Joined: Sat Dec 10, 2016 9:35 pm
- Finale Version: Finale 2011-v26.3.1
- Operating System: Windows
This will probably remain a mystery.
If there is a problem entering notes in measures, I'm guessing maybe there is a staff style hiding the notes. Try removing the staff style first.
Zuill
If there is a problem entering notes in measures, I'm guessing maybe there is a staff style hiding the notes. Try removing the staff style first.
Zuill
Windows 10, Finale 2011-v26.3.1
"When all is said and done, more is said than done."
"When all is said and done, more is said than done."
- michelp
- Posts: 2057
- Joined: Fri Jul 25, 2003 3:35 pm
- Finale Version: 27.4.1,26.3.1, Mont.
- Operating System: Mac
Yes, the file can be downloaded this time.
Michel
MacOsX 12.7.4, Finale 27.4.1 & 26.3.1, Mac Mini Intel Dual Core i7 3Ghz, 16 Go Ram. Azerty kb. MOTU Midi Express XT USB, Roland Sound Canvas SC-88vl, MOTU Audio Express. 2 monitors (27"' pivot, 24'"), JW Lua, RGP Lua
MacOsX 12.7.4, Finale 27.4.1 & 26.3.1, Mac Mini Intel Dual Core i7 3Ghz, 16 Go Ram. Azerty kb. MOTU Midi Express XT USB, Roland Sound Canvas SC-88vl, MOTU Audio Express. 2 monitors (27"' pivot, 24'"), JW Lua, RGP Lua