Tremolo playback issue

Discuss playback problems, including VST, Garritan, MIDI, etc.

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marmus
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Post by marmus » Fri Sep 22, 2017 4:29 pm

Hi, I have tried to place tremolos (2 horizontal dashes) on a violin part. Everything works just fine for the playback until I stop using the tremolo sign. Then Finale continues to play tremolos. I didn't find a way to solve this.

Does someone have experience this kind of behaviour? Is there a solution?

Thanks for answering

Martin


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zuill
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Post by zuill » Fri Sep 22, 2017 8:58 pm

Without seeing the file, we would be guessing. If you applied HP to the file (which hard wires the playback), then that could happen. We really don't know because we can't see the file.

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Jay Emmes
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Post by Jay Emmes » Sat Sep 23, 2017 9:02 am

I experience the same issue. Two single tremolos (fast bowing, three slashes through stem) written in the violas results in playback of tremolos throughout the rest of the piece.
Running Finale 25.4.1.163 in OS X 10.11.6

marmus
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Post by marmus » Sat Sep 23, 2017 1:25 pm

Hi Zuill the Troll,

I'm happy to see that I'm not the only one to experiment this kind of behaviour @Jay Emmes.
Since the file is too big to send on this forum (310 KiB strange), here is a link where you can get the file (but it becomes public then).
https://cl.ly/071x093P1C3i

This happens on measure 157 where I tried to write tremolos and on the test measures at the end of the piece, measure 311.

I hope you will find a cure for the disease. :D

!Zuy!

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zuill
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Post by zuill » Sat Sep 23, 2017 1:49 pm

When I play your file, the tremolos work where they should, and all other notes play as they should. I'm not sure what the question is, as Finale is rendering the tremolos just fine. You have 2 slashes, so 16th notes are being played, as expected. The tempo is quite fast, so the notes blend together. Maybe that is affecting what you are hearing. I slowed it way down to be able to hear things clearly.

Zuill
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Jay Emmes
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Post by Jay Emmes » Sat Sep 23, 2017 2:09 pm

I downloaded your file as well (hope you don't mind and if you do, I beg forgiveness) and the issue is evident on my system (and equal to the issue I'm experiencing). Is this an exclusive problem on the Mac?
Running Finale 25.4.1.163 in OS X 10.11.6

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zuill
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Post by zuill » Sat Sep 23, 2017 3:17 pm

I guess it might be a Mac only issue, so you should probably report it to MakeMusic by starting a support case.

Zuill
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Jay Emmes
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Post by Jay Emmes » Sat Sep 23, 2017 3:53 pm

I have reported the problem with MakeMusic. I urge marmus to do the same.
Will report the case results back.
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David Ward
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Post by David Ward » Sat Sep 23, 2017 7:04 pm

This is not something I've normally encountered, but I notice that in the attached file the cello continues to play tremolo after it ceases to be indicated from bar 38 to the end, although earlier it changes correctly from tremolo back to normal. I wonder what is different, both within the piece, and between this and other pieces of mine?

Question: do other members of the forum get the same behaviour a) on Mac or b) on Windows?

BTW the commission to myself and seven other Scottish composers (including Master of the Queen's Music, Judith Weir) was to provide a piece on a single page (in my case A3 landscape, but some of the others ‘cheated’ in rather fascinating ways) to accompany similar scale pieces by Scottish baroque composer James Oswald for a project entitled ‘Transplanted’ https://www.highheelsandhorsehair.com/transplanted. The complete collection of pieces seems to have had about 50 performances, some in far-flung places, since 2014.
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zuill
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Post by zuill » Sun Sep 24, 2017 3:21 am

David,

Your file shows something I've seen before. The KS sticks on tremolo. After a bar, it resets to Sustains. For this, I would create a hidden expression with MIDI Dump data to return it to Sustains manually. Sometimes Garritan is fickle like this.

Zuill
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marmus
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Post by marmus » Sun Sep 24, 2017 3:58 am

Zuill,

This is something that I tried without success but maybe I didn't have the correct numbers to fill in.
144 - 0 - 127?

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zuill
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Post by zuill » Sun Sep 24, 2017 4:15 am

Those numbers should do it. I tested it on David's file and the tremolo stopped.

Zuill
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zuill
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Post by zuill » Sun Sep 24, 2017 4:30 am

Now I just tested your file again and the tremolos do continue on. That is one of the consistencies about this Garritan issue: it's inconsistent. Garritan may not be the only sample set with this behavior, but that's all I have to test it on.

The data dump method works to turn the tremolo KS off. It should work for you.

Zuill
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David Ward
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Post by David Ward » Sun Sep 24, 2017 7:08 am

I created a hidden expression with the data numbers mentioned in this thread 144, 0, 127 which Finale has converted as shown in the screenshot. It did the job perfectly, but I have absolutely no idea what I was doing or why it should be these numbers (in either incarnation). I've read about the Playback Data Dump dialogue in the Help, but it might just as well have been in ancient Chinese for all I understood. Help!
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marmus
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Post by marmus » Sun Sep 24, 2017 1:55 pm

I've tested again the hidden expression with the Playback Data Dump (David, I think the first number should be 3 since you enter 3 datas) and it stops the tremolos but when I put tremolos again in the next bar they don't play.

I've opened a default file with a few bars filled with whole notes. I've put tremolos every 2 bars and selected the Aria Player with Violins KS and everything works perfectly. It seems that the problem I've experienced in the piece I've sent is linked to my file.

Zuill, if you go to the end of the piece there are a few test measures. Can you confirm that tremolos play on and off accurately?

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Jay Emmes
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Post by Jay Emmes » Tue Sep 26, 2017 7:00 pm

MakeMusic's solution thus far:

"1. Choose the Selection tool.
2. Choose Edit > Select All.
3. Choose Edit > Clear Selected Items.
4. Click the None button.
5. Select MIDI Data.
6. Click OK.
7. Go to MIDI/Audio > click Reassign Playback Sounds > Yes"

Unfortunately, it didn't solve anything. At all.
Running Finale 25.4.1.163 in OS X 10.11.6

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Jay Emmes
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Post by Jay Emmes » Fri Sep 29, 2017 7:48 pm

MakeMusic's second 'solution':

1. Save all of your work and get ready to exit the program.
2. Choose Finale > Preferences.
3. Click the Reset All Preferences button at the bottom of the preferences window.
4. When prompted with a message asking if you are sure you would like to continue, choose Yes.
5. Once the program has closed, restart your computer.
6. Relaunch Finale.

Other than having to specify all of my preferences and window positions, this 'solution' didn't solve anything.

MakeMusic's third 'solution', the crowbar solution:

1. Open your document in Finale.
2. Choose File > Export > MusicXML.
3. Save your document as an XML file to your desktop.
4. Choose File > Close.
5. Choose File > Import > MusicXML. Select the file you just saved to the desktop and click Open.
6. Choose File > Save As to save the new document as a Finale file and give it a new filename.
7. Once the new Finale file has been saved, you can delete the XML file from your desktop.

Other than having to re-edit quite a bit, this 'solution' didn't solve anything either.
Looking forward to what the next 'definitive solution' is going to be.
Running Finale 25.4.1.163 in OS X 10.11.6

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zuill
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Post by zuill » Sat Sep 30, 2017 5:45 am

I would stick to the midi data dump method to help. Even though this is in the documentation, maybe the MM people are not sure how or why it is useful.

Zuill
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Jay Emmes
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Post by Jay Emmes » Sat Sep 30, 2017 1:23 pm

I am using an invisible expression with a data dump and it does cancel the unwanted tremolos. It's not a solution, though, but yet another workaround. If all we (MakeMusic and users together) do is employ workarounds instead of trying to find the source of the problem and work on that, Finale will never improve.
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zuill
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Post by zuill » Sat Sep 30, 2017 2:08 pm

I believe it is an issue between HP and GIfF or GPO. Possibly an issue with KS specifically. SmartMusic SoftSynth doesn't have this problem. I have had a constant issue with KS getting stuck. Maybe it is an Aria issue.

Zuill
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"When all is said and done, more is said than done."

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Jay Emmes
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Post by Jay Emmes » Sat Sep 30, 2017 8:15 pm

Quite, but if we want to improve Finale, we have to make sure that MakeMusic will try to find solutions for the issues we encounter, rather than workarounds. That's why I urge people to report the issues they're having to MakeMusic's customer support (I'm sorry: customer success) , even though they probably will get a better answer here. MakeMusic is not going to work on issues they have never heard of.
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motet
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Post by motet » Sat Sep 30, 2017 8:37 pm

Nor many that they have heard of.

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Jay Emmes
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Post by Jay Emmes » Sun Oct 01, 2017 1:14 pm

motet wrote:Nor many that they have heard of.
I try to stay positive.
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fcaravella
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Post by fcaravella » Mon Oct 30, 2017 3:35 pm

Just adding my name to the list of people experiencing this tremolo issue. Eager to hear of a solution that works. Thanks.

tccrosser
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Post by tccrosser » Mon Feb 26, 2018 10:06 pm

I just wanted to chime in here since I may of be some use and also have a question regarding this...

I use the "Dump" 3 data types expression tool to create my key switches that actually feed into Logic Pro X and use Logic to trigger my East/West VST instruments for more intuitive control and multi-track recording.

When you use a "144" for the note "on" (the first of the 3 data sets) it actually is telling the system to keep it on as a CONSTANT DURATION. It basically means keep this "hidden" note ON until the end of the ENTIRE composition.

So that's why once you activate the key switch with a 144 in the FIRST DATA FIELD it's just going to constantly keep that "hidden" note on for the entire duration.

My main question (and one that would solve ALL of this) is...
What value can you put INSTEAD of 144 to just hit the note for like 1/8th note value to activate instead of it sustaining forever (till end of song)?

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