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tremolo hairpins crash finale 2005

Posted: Tue Nov 28, 2017 10:34 pm
by franzliszt
Hello guys,

First of all pardon my english, if sounds horribile. It's not my first language.
I finally decided to ask this question, which has bothered me for years... I don't use tremolo that much, so it's not a real trouble. But when I use it, I really use it! But after a few bars, maybe 10-15... see attached screenshot.
It's a real pain in the arse. I don't want to write not by note everything - though I find shortcuts like splitting 4/4 into 1/8, then copy and paste until 4/4.
My Finale version is 2005, very old one but still very good, especially for the sound. Windows 7, sp1 I think, not very updated. I use it just for Finale, because it's as slow as hell in Ubuntu, my real OS.
Please please plaese, help me to solve this ancient pain
many thanks

ps. I think it always crashes at 57%- Or better, it properly doesn't crash... it just stops, eternally.

Re: tremolo hairpins crash finale 2005

Posted: Wed Nov 29, 2017 1:28 am
by zuill
It's not always hairpins that cause the problem. It could be another Smart Shape. I remember this bug. What I used to do is to create a duplicate file for testing and gradually delete smart shapes staring with the end of the document until I found the measure in question. Once I narrowed down the culprit, I would then go to the original document and remove the offending shape.

Zuill

Re: tremolo hairpins crash finale 2005

Posted: Wed Nov 29, 2017 8:08 am
by franzliszt
Hello,

I've tried to do the same manu times in different ways. But sometimes... well... almost always it's impossibile to find the bug. First of all, because to find it, you actually have to use the playback, so it's a vitious circle. Second, separately you don't find it: the bug comes off when there are an amount X of number of bars. The result is easy: I don't know where the bug is.

Re: tremolo hairpins crash finale 2005

Posted: Wed Nov 29, 2017 3:47 pm
by miker
Divide the score in half. If the first half doesn't show the error on playback, you know it's in the other half. Divide that section in half, and repeat the test. Keep doing that, until you've narrowed in on the error.

Re: tremolo hairpins crash finale 2005

Posted: Wed Nov 29, 2017 4:39 pm
by franzliszt
It doesn't work. The only partial solution is to delete suspicious bars, or sometimes even everything, then play it. It works, fine. Stop. Play. Crash again.
Like it has just one shot to work: once did it, never repeats again, that damn paganini

Re: tremolo hairpins crash finale 2005

Posted: Wed Nov 29, 2017 4:47 pm
by zuill
I think there is a misunderstanding. Try this:

Remove all the Smart Shapes. That would be hairpins, slurs, and any other one. If it still crashes, then we know it is not hairpins or other Smart Shapes. If it doesn't, then we now need to find out which one is causing the crash.

Zuill

P.S.: Motet (another forum user) might still have 2005 installed. Contact him and see if he can help find the culprit. If you can post the errant file here, that may speed up the troubleshooting.

Re: tremolo hairpins crash finale 2005

Posted: Wed Nov 29, 2017 5:04 pm
by franzliszt
Hello and thanks again for your help.

Yes, it does work now. But I deleted everything except notes...
so to solve these kind of probles I have to delete everything? then every single time I add other needed stuff, I have to play music and pray the Lord it doesnt' crash?
come on, what damn bug is that... jeez I really need to understand what's behind. As I said, I've crashed into this bug for years, and it's strictly connected to the tremolo. I've never found any kind of mistakes, but when tremolos are coming... and when they're "too much", it's impossible to write a proper score. I can't repeat that alienating passage play-stop-hope-crash-quit-click-repeat da capo a coda hoping it's the good time.
thanks for support.

Re: tremolo hairpins crash finale 2005

Posted: Wed Nov 29, 2017 5:08 pm
by franzliszt
I've just contacted him, thanks

Re: tremolo hairpins crash finale 2005

Posted: Thu Dec 07, 2017 5:59 pm
by franzliszt
No answers,
No solving,
still crashing.

Ok. sh*t happes, as sages say

Re: tremolo hairpins crash finale 2005

Posted: Thu Dec 07, 2017 10:49 pm
by Bill Reed
You could always upgrade...

Re: tremolo hairpins crash finale 2005

Posted: Thu Dec 07, 2017 11:46 pm
by motet
I never got your message. If you attach the file here I may be able to help.

Re: tremolo hairpins crash finale 2005

Posted: Sun Dec 10, 2017 11:54 pm
by bvstudios
I've had this happen from time to time and it drove me crazy... Used to happen on one piece, but not on others. I survived by copy-pasting into a new blank document, but one day it spread like a virus and suddenly none of my songs would accept expression entries.

When I finally opened a case with Support they narrowed it down to a corrupted *.ini file, of which there are two. Below is the process they sent me about a year ago, which has saved my bacon more than once since.

Here's the process. Note it's for Finale 2014.5 running on Windows 7, but I am sure it can adapted to other versions if needed. You may have to search for the ini files if they are not where they were in my instance. Oh- you'll lose any customization you may have done, but that can be re-done as you go. The trick is to find and remove the offending little files.

1. Exit Finale
2. Hold down your Windows key and press the letter R to open the Run dialog box.
3. Type "%appdata%" (without quotation marks) and click OK.
4. Navigate to MakeMusic\Finale (your version)
5. Find and delete these two files:
FINALE.ini
FINMIDI.ini
6. Empty your Recycle Bin.
7. Restart your computer.
8. Relaunch Finale, open your file and try to add an expression. Is it okay, now?

If not, THEN I would open a support ticket, being sure to tell them up front what I had done to try and fix it beforehand.