SmartScore

Discuss technical issues with keyboards, sound, video cards, etc.

Moderators: Peter Thomsen, miker

tonytony
Posts: 32
Joined: Sat Jul 24, 2010 10:06 am
Finale Version: Finale 2014.5
Operating System: Mac

Post by tonytony » Mon Jul 21, 2014 9:34 am

Dear all

I am not optimistic that SmartScore Lite 6 will do what I want it to do (scan orchestral scores accurately) but I don't seem to be able to even open it. After opening Finale I select the Scanning option and I'm presented with the opportunity to upgrade Smartscore (which I ignore) but when I enter the next page Finale crashes completely. I wonder whether it's a system incompatibility - grateful for any advice.

Finale 2011c
Mac Pro
Mavericks 10.9.4


User avatar
Peter Thomsen
Posts: 6601
Joined: Fri Jul 25, 2003 6:47 pm
Finale Version: Finale v27.4
Operating System: Mac

Post by Peter Thomsen » Mon Jul 21, 2014 10:05 am

You should contact the folks in Tech Support at MakeMusic.
The culprit is probably something that is specific for your computer system, and they know
a lot about problems that are related to specific hardware and/or specific software.

An example:
It may be possible that you have a software conflict between SmartScore Lite 6 and
Mac OS X 10.9.4 Mavericks.
Mac OS X 12.6.9 (Monterey), Finale user since 1996

tonytony
Posts: 32
Joined: Sat Jul 24, 2010 10:06 am
Finale Version: Finale 2014.5
Operating System: Mac

Post by tonytony » Mon Jul 21, 2014 2:29 pm

Thanks Peter. Will do.

Tony

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