Trouble sharing Fin2012 files between two computers

Discuss technical issues with keyboards, sound, video cards, etc.

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JerrTann
Posts: 9
Joined: Fri Apr 16, 2010 7:59 pm
Finale Version: Finale 2014
Operating System: Windows

Post by JerrTann » Sat Jul 07, 2012 7:39 pm

I'm passing Finale 2012 files between two Win7 OS computers. Several weeks ago one of the computers stopped letting me open files from the other computer, telling me it "could not delete" the file I was trying to open. Why is this suddenly happening, and how can I fix it???
Jerre
Finale 3.5 (1995) to 2014 annual updates, for Windows7
Garritan: Personal Orchestra, Classic Pipe Organs, Harps, World


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miker
Posts: 6006
Joined: Fri Mar 13, 2009 4:28 pm
Finale Version: Finale 27.4
Operating System: Mac

Post by miker » Sat Jul 07, 2012 9:20 pm

Not sure. Have you restarted the computer? Are they both running registered copies?

You might have to contact tech support on this one.
Finale 27 | SmartScorePro 64
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society

JerrTann
Posts: 9
Joined: Fri Apr 16, 2010 7:59 pm
Finale Version: Finale 2014
Operating System: Windows

Post by JerrTann » Sat Jul 07, 2012 11:04 pm

Thanks for the quick reply.
Yes, both installations are registered with Make Music [Finale]. I should have mentioned I can't open files written by F2010, F2011 or F2012. F2009 and earlier I can open. If I save an F2009 file in F2012 I then get the "can't delete" message and it doesn't open. Also, both computers no longer recognize my keyboard which is connected by USB port. Both computers are running F2012b. I haven't tried uninstalling Finale on the computers and installing F2012 out-of-the-box with no updates because it's such a hassle. This is my last-ditch attempt before I do that.
Jerre
Finale 3.5 (1995) to 2014 annual updates, for Windows7
Garritan: Personal Orchestra, Classic Pipe Organs, Harps, World

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miker
Posts: 6006
Joined: Fri Mar 13, 2009 4:28 pm
Finale Version: Finale 27.4
Operating System: Mac

Post by miker » Sun Jul 08, 2012 4:28 pm

What versions are you running? Your signature shows 2010. If that's the case, you would not be able to open 2011 or 2012 files, unless they are in XML format.
Finale 27 | SmartScorePro 64
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society

JerrTann
Posts: 9
Joined: Fri Apr 16, 2010 7:59 pm
Finale Version: Finale 2014
Operating System: Windows

Post by JerrTann » Sun Jul 08, 2012 5:06 pm

Sorry, haven't updated my signature in some time.
I'm running F2012b on both computers. One computer has F2010, 2011 and 2012 installed, the other has only 2011 and 2012. Everything worked fine last year when I first installed F2012. The trouble started some time after I installed 2012a or 2012b, didn't notice which update caused the problem since I was mostly editing instrument parts on one computer and making MIDI files to run in other applications on the other.
Finale 3.5 (1995) to 2014 annual updates, for Windows7
Garritan: Personal Orchestra, Classic Pipe Organs, Harps, World

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