Error message trying to install Finale on OS X

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sbshp
Posts: 1
Joined: Tue Mar 25, 2014 2:48 am
Finale Version: 2007
Operating System: Windows

Post by sbshp » Tue Mar 25, 2014 2:56 am

Greetings. I recently got a new macbook pro OS X (10.9) and am having difficulty installing my Finale 2007 on it. I'm hoping it's not because of an incompatibility due to the older Finale version. The message I keep receiving is "An error occurred that prevented this installation from completing."

Any ideas??? I am using an external CD drive, although I don't think this has any bearing on the issue.


User avatar
miker
Posts: 5993
Joined: Fri Mar 13, 2009 4:28 pm
Finale Version: Finale 27.4
Operating System: Mac

Post by miker » Tue Mar 25, 2014 2:52 pm

I suspect that you're correct, and that 2007 is not compatible with 10.9. Just as a check, try installing it in a new user account. If it fails there as well, my crystal ball shows an upgrade in your future.

Even two years ago, we were told that products prior to 2010 would no longer be supported on 10.8, so I'm not surprised that 2007 and 10.9 have problems. Sorry.
Finale 27 | SmartScorePro 64
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society

Nox
Posts: 1
Joined: Wed Nov 19, 2014 1:13 am
Finale Version: 2007
Operating System: Windows

Post by Nox » Wed Nov 19, 2014 1:21 am

I was using osx10.8.5 and finale worked fine, but lately i started to have issues, may be it was malware or something, so I uninstalled it, then after the upgrade of osx to 10.9.5 and same error, i went back to 10.8.5, and there still an error, I think I'l be downgrading it to 10.7 and see if it works, but it is strange it won't work like it did before.

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