Numeric Keypad entry not working

Discuss technical issues with keyboards, sound, video cards, etc.

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EltonRon
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Joined: Sun Jul 13, 2014 5:35 pm
Finale Version: Finale 2014 Mac
Operating System: Windows

Post by EltonRon » Sun Jul 13, 2014 5:41 pm

I'm working my way through the Note Entry tutorial on Finale 2014 and the section on "Note Entry Using Mouse and Keyboard" instructs me to choose "5" for a quarter note and then to press the decimal "." to add a dot. The "5" works, but when I choose the decimal, I get a sound (like an error), but nothing happens. So I can't choose add a dot to a note using the numeric keypad.

Had anyone else experienced this problem? I'm on a Macbook Pro with an Apple wired keyboard that includes the numeric keypad. Thank you in advance for your help!
-Ron


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Peter Thomsen
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Finale Version: Finale v27.4
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Post by Peter Thomsen » Sun Jul 13, 2014 6:04 pm

Welcome to the forum!

Since your problem is hardware specific, it might be a good idea to ask the folks at MakeMusic’s
Tech Support.
They know quite a lot about hardware specific problems.
Mac OS X 12.6.9 (Monterey), Finale user since 1996

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miker
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Post by miker » Sun Jul 13, 2014 8:03 pm

What happens if you try the . on the regular keyboard?

Do all of the other numberpad shortcuts work correctly?
Finale 27 | SmartScorePro 64
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society

erico
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Finale Version: 2014d.5545
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Post by erico » Thu May 21, 2015 8:49 pm

I get exactly the same thing: both periods only produce a "ding" sound, and have no effect otherwise. The keyboard shortcut file correctly says 'Numpad.'

Interestingly, a new file (not the Tutorial) seems to work - maybe a Tutorial file problem?
Last edited by erico on Thu May 21, 2015 10:22 pm, edited 1 time in total.

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miker
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Post by miker » Thu May 21, 2015 9:36 pm

Are you using a US keyboard?
Finale 27 | SmartScorePro 64
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erico
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Post by erico » Fri May 22, 2015 7:17 pm

Yes I am using a US kbd (the large Apple wired one).

I now believe that the Tutorial instructions are wrong.

See the Finale tutorial about Simple Entry with a kbd:

www[dot]finalemusic[dot]com/UserManuals/Finale2014Mac/Finale.htm#Finale/Tut2EnteringNotes1.htm%3FTocPath%3DFinale%2520Tutorials%7CTutorial%25202%253A%2520Entering%2520notes%7C_____1
(sorry about the format, apparently I am not allowed to post URLs yet)

Currently the tutorial says:

Type 5 on the numeric keypad and then . (decimal point).
Click the D line on the first beat of measure 5.


I believe it should say:

Type 5 on the numeric keypad and click the D line on the first beat of measure 5.
Now click the . (decimal point).


In other words, I think (correct me if I'm wrong, as I am a newbie in Finale) that there has to be a note selected before the dot will augment it.

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miker
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Post by miker » Fri May 22, 2015 8:17 pm

I believe you are correct. I never noticed that, because I have always entered the note, and then dotted it.

The documentaion is rife with errors; you've discovered another one!

If you want to enter the note as dotted, though, you can use the mouse to click on the note in the palette, and then click on the dot. To dismiss the dot, double click on the note, or tap the number key twice.
Finale 27 | SmartScorePro 64
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society

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