Playback malfunctioning

Discuss technical issues with keyboards, sound, video cards, etc.

Moderators: Peter Thomsen, miker

oboeplayingcorgi
Posts: 1
Joined: Wed Jan 07, 2015 2:38 am
Finale Version: Finale 2012 (PC)
Operating System: Mac

Post by oboeplayingcorgi » Wed Jan 07, 2015 2:43 am

When I press play for the playback, I hear the program playing the notes back, but the green cursor that follows the notes isn't there nor does the document move with what's being played. This makes it impossible to watch more than a few measures of what has been written. I'm using Finale 2012 on Windows 8.


User avatar
Peter Thomsen
Posts: 6621
Joined: Fri Jul 25, 2003 6:47 pm
Finale Version: Finale v27.4
Operating System: Mac

Post by Peter Thomsen » Wed Jan 07, 2015 7:56 am

Take a look at the Playback Controls.
You can expand the Playback Controls window by clicking the little icon.

Is the option “Scrolling Playback” selected?
Mac OS X 12.6.9 (Monterey), Finale user since 1996

bountyhunter4400
Posts: 1
Joined: Fri Jan 09, 2015 4:50 pm
Finale Version: PC Printmusic 2011
Operating System: Mac

Post by bountyhunter4400 » Fri Jan 09, 2015 4:55 pm

I am getting the same problem, but only on my laptop. I am using Printmusic 2011.
I tried finding the playback controls, but the only options are to add or remove them from the window, no options to edit them.
Please, any solutions would be greatly appreciated.

User avatar
miker
Posts: 6009
Joined: Fri Mar 13, 2009 4:28 pm
Finale Version: Finale 27.4
Operating System: Mac

Post by miker » Fri Jan 09, 2015 7:41 pm

I don't think PM has that option. Scrolling playback should always be "on."

You might try tech support.
Finale 27 | SmartScorePro 64
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society

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