HP printer problems

Discuss technical issues with keyboards, sound, video cards, etc.

Moderators: Peter Thomsen, miker

bubsblues
Posts: 6
Joined: Mon Oct 26, 2015 7:58 am
Finale Version: 2014d.v5545
Operating System: Mac

Post by bubsblues » Mon Oct 26, 2015 8:21 am

Hi,
I use an HP inkjet printer - the Officejet Pro 8610, which I purchased in May - and my scores are not printing up correctly. Specifically it's the lines of the staves in the systems. At 5, 6, 7 points in each system the entire system shifts higher or lower by what seems to be a pixel. When I reduce or increase the size of the system, to see if changes anything, the shifts are still there, but in different places. A pixel doesn't seem like much, but to my eye, it's really ugly.
It's strange, because for scores produced as little as a month ago, this problem never appeared. It's only now, for some reason. How do I correct this?
(Finale version 2104d.v5545, Mac Yosemite)
Thanks for your help!
bubsblues


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Peter Thomsen
Posts: 6605
Joined: Fri Jul 25, 2003 6:47 pm
Finale Version: Finale v27.4
Operating System: Mac

Post by Peter Thomsen » Mon Oct 26, 2015 11:17 am

I would read the printer manual carefully for tips about printer maintenance and troubleshooting.
Mac OS X 12.6.9 (Monterey), Finale user since 1996

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miker
Posts: 5994
Joined: Fri Mar 13, 2009 4:28 pm
Finale Version: Finale 27.4
Operating System: Mac

Post by miker » Mon Oct 26, 2015 3:08 pm

Also, make sure you are using the latest driver.
Finale 27 | SmartScorePro 64
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society

bubsblues
Posts: 6
Joined: Mon Oct 26, 2015 7:58 am
Finale Version: 2014d.v5545
Operating System: Mac

Post by bubsblues » Mon Nov 02, 2015 11:09 pm

Thanks, guys. It may be a driver problem.

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