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Printing with v25 is not completely black

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Printing with v25 is not completely black

Postby abutenko14 » Fri Dec 02, 2016 12:49 pm

When printing in Finale v25 the print is not completely black. It looks like "economy mode" or something is turned on, but it isn't. This goes both for printing to a regular printer or printing to a PDF-file. I have never had this problem with earlier versions of Finale. Other programs, like Pages, are printing normally. Any suggestions what to do?
Thank, Anders Butenko.
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Re: Printing with v25 is not completely black

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Re: Printing with v25 is not completely black

Postby miker » Fri Dec 02, 2016 3:04 pm

Take a look at this thread in the other forum.

http://forum.makemusic.com/default.aspx?f=6&m=488882
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Re: Printing with v25 is not completely black

Postby abutenko14 » Sun Dec 04, 2016 8:40 am

I didn't find any solutions that worked in that thread. I cannot even find anything called ColorSync...
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Re: Printing with v25 is not completely black

Postby miker » Sun Dec 04, 2016 6:11 pm

Open a support ticket with MakeMusic. The more people who submit it, the better the chance of a fix.
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Re: Printing with v25 is not completely black

Postby BuonTempi » Mon Dec 05, 2016 9:22 am

1. Make a PDF from the print menu "Save As PDF".
2. Have a look at the PDF in Preview or Acrobat: zoom in massively. Is everything nice and clean/crisp, or does the problem appear there, too?
3. Print from the PDF.

If the PDF looks ok on screen but prints poorly, then the problem is with your print settings, and not with Finale.
If the PDF looks poor on screen, then it's a Finale issue.
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Re: Printing with v25 is not completely black

Postby abutenko14 » Thu Dec 15, 2016 10:23 am

When I make a PDF from Finale, the problem is there in the PDF as well. So I'm sure the problem is with Finale, and not my general printer settings. I print from other programmes, like Pages or Numbers with no problem at all.
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Re: Printing with v25 is not completely black

Postby BuonTempi » Thu Dec 15, 2016 12:24 pm

Is ColorSync OFF? (See attached image)
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Re: Printing with v25 is not completely black

Postby abutenko14 » Fri Dec 16, 2016 11:10 am

I don't have anything called ColorSync. See attached image.
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Re: Printing with v25 is not completely black

Postby BuonTempi » Fri Dec 16, 2016 12:55 pm

That's odd, as it's built-in to OS X. I would Add a new printer queue that doesn't use the Brother print driver. Then select that before Saving As PDF.
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Re: Printing with v25 is not completely black

Postby abutenko14 » Mon Dec 19, 2016 9:32 am

I added the new printer as you suggested, but that didn't change anything. The PDF print is exactly the same as before. But I still think the problem somehow is with Finale and not with the computers printer settings, since all other programmes print perfectly fine, both to the Brother printer and to a PDF.
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Re: Printing with v25 is not completely black

Postby abutenko14 » Mon Dec 19, 2016 11:22 am

To the left is a note from a PDF made from Finale v25. To the right is a note from a PDF made from Finale 2012.
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Re: Printing with v25 is not completely black

Postby BuonTempi » Mon Dec 19, 2016 1:58 pm

I can't see a significant difference between the noteheads. The only difference I can see is the shaded edge. Is that the problem? Can you supply a PDF?

Are you using TrueType or PostScript fonts?
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Re: Printing with v25 is not completely black

Postby David Ward » Mon Dec 19, 2016 3:08 pm

BuonTempi wrote:I can't see a significant difference between the noteheads. The only difference I can see is the shaded edge.… …
On a ‘retina’ screen, if I sit back (not too close), the notehead uploaded by abutenko14 in a PDF made from F 25 does look noticeably less black than the other.
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Re: Printing with v25 is not completely black

Postby BuonTempi » Mon Dec 19, 2016 4:49 pm

It should be easy enough with the Output Preview tools in Acrobat to see whether the notes in the PDF have any colour components, or if they are solid black.
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Re: Printing with v25 is not completely black

Postby miker » Mon Dec 19, 2016 8:37 pm

Yes, but only if you have Acrobat! What about those of us who don't?
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Re: Printing with v25 is not completely black

Postby BuonTempi » Mon Dec 19, 2016 9:41 pm

If a PDF is posted here, I will be happy to check it.
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Re: Printing with v25 is not completely black

Postby abutenko14 » Fri Dec 23, 2016 7:15 am

I made a ticket with MakeMusic and now after a long chat back and forth, I have received this:
"I was able to test this on a second monitor. I'm afraid that this is a confirmed bug of a different tint to the notation. I will certainly pass this along to our product managers!"
So there it is. I just have to wait.
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