FinalePM MSVCR100.dll error

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jcasqueiro
Posts: 1
Joined: Mon Apr 24, 2017 3:25 pm
Finale Version: 2014
Operating System: Windows

Post by jcasqueiro » Mon Apr 24, 2017 3:54 pm

Hi,
I started getting an error code whenever I try to launch PrintMusic:
"The code execution cannot proceed because MSVCR100.dll was not found. Reinstalling the program may fiz this problem."
I have uninstalled PM and reinstalled it from the site but the error remains.
Any ideas?
Thanks/Brgds
joao


User avatar
motet
Posts: 8226
Joined: Tue Dec 06, 2016 8:33 pm
Finale Version: 2014.5,2011,2005,27
Operating System: Windows

Post by motet » Mon Apr 24, 2017 4:35 pm

The first step is to search your system for that file. If it's there, then it's probably a matter of file permissions or of moving it to somewhere where the program will find it.

User avatar
MikeHalloran
Posts: 706
Joined: Mon Jan 02, 2017 2:56 am
Finale Version: 27
Operating System: Mac

Post by MikeHalloran » Mon Apr 24, 2017 7:29 pm

This is a Windows error. There are many reasons the error can exist including that it may be present but not be the version that PrintMusic requires. Anyway, it's a common issue. Start here:
http://www.pcadvisor.co.uk/how-to/windo ... e-3589464/

This site assumes you know what you are doing.
https://fix4dll.com/msvcr100_dll

Print Music is a 32bit application so you will need the 32bit version of this .dll if there are now two. Otherwise, the article is self-explanitory.

If this does not resolve the issue, go to the support site and ask MM using the Submit a request link at the top of the page. MM will know if it goes anywhere besides the System 32 folder.
https://makemusic.zendesk.com/hc/en-us/ ... t_activity

I used to run into this many years ago when I did tech support for a Windows software company. There was a .dll that had different functionality depending on the OS — it had less in NT and XP than 95/98 (which should give a clue how long ago that was). Anyway, the "fat" version worked in all OS. Microsoft would not let us bundle it with our installers, however.
Mike Halloran

Finale 27.3, SmartScore X2 Pro, GPO5 & World Instruments
MacOS Ventura 13.2.1; 2017 iMac Pro 18 Core, 128G RAM, 4TB; 2021 MBAir M1
NotePerformer3, Dorico 4, Overture, Notion 6, DP 11, Logic Pro

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