Smart Shape Tool Issue
Moderators: Peter Thomsen, miker
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- Posts: 29
- Joined: Fri Nov 24, 2017 11:01 pm
- Finale Version: 25.5
- Operating System: Windows
I can´t do a slur within Finale.
When selecting the Slur Tool, another tool such as the dashed slur tool, trill tool or 8va tool appears in the mouse cursor. And vice versa, I select the trill tool, and the Line Tool appears in the mouse cursor.
Anybody know how to fix this?
I am using Finale V25. I saved the file as a Finale 2012 file to try with the 2012 version but the same issue happens.
Thanks in advance.
When selecting the Slur Tool, another tool such as the dashed slur tool, trill tool or 8va tool appears in the mouse cursor. And vice versa, I select the trill tool, and the Line Tool appears in the mouse cursor.
Anybody know how to fix this?
I am using Finale V25. I saved the file as a Finale 2012 file to try with the 2012 version but the same issue happens.
Thanks in advance.
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- Posts: 672
- Joined: Wed Dec 28, 2016 1:37 pm
- Finale Version: Using 26, testing 27
- Operating System: Mac
That's odd. Does it happen on every file or just one?
Bill Stevens
Bill Stevens
Version 26.3 / 27.4 / Mac OS 10.15.5 Catalina
Finale user since the beginning of time.
Finale user since the beginning of time.
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- Posts: 29
- Joined: Fri Nov 24, 2017 11:01 pm
- Finale Version: 25.5
- Operating System: Windows
It happens on every file..
- Peter Thomsen
- Posts: 6629
- Joined: Fri Jul 25, 2003 6:47 pm
- Finale Version: Finale v27.4
- Operating System: Mac
My first guess would be a stuck key on the computer keyboard.
Have you tried a re-boot?
A re-boot may fix a “virtually”, electronically, stuck key.
If the key is physically stuck (rather then electronically stuck), then you may be able to fix it by hitting the key repeatedly.
Have you tried a re-boot?
A re-boot may fix a “virtually”, electronically, stuck key.
If the key is physically stuck (rather then electronically stuck), then you may be able to fix it by hitting the key repeatedly.
Mac OS X 12.6.9 (Monterey), Finale user since 1996
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- Finale Version: 25.5
- Operating System: Windows
@Peter Thomsen
It worked briefly after rebooting. However after a while the issue stared again.
Note: The expression Tool also is not working. I try to use the Expression Tool and another expression happens or playback starts and there is no way to stop it unless force quitting the program.
It worked briefly after rebooting. However after a while the issue stared again.
Note: The expression Tool also is not working. I try to use the Expression Tool and another expression happens or playback starts and there is no way to stop it unless force quitting the program.
- miker
- Posts: 6015
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- Finale Version: Finale 27.4
- Operating System: Mac
It definitely sounds like a stuck virtual key. Restarting normally takes care of it; but if not, then try trashing preferences, as Zuill suggests.
Finale 27 | SmartScorePro 64
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society
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- Posts: 29
- Joined: Fri Nov 24, 2017 11:01 pm
- Finale Version: 25.5
- Operating System: Windows
Under Edit—Preferences, I selected Reset All Preferences. The issue still persists however...
I also reinstalled Finale, but the issue still persists too..
I also reinstalled Finale, but the issue still persists too..
- N Grossingink
- Posts: 1788
- Joined: Mon Dec 19, 2016 2:50 pm
- Finale Version: 27.3
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I think you have to trash the preferences to get an absolutely clean set. Make Music has a way to do this - see here:uncompositor wrote:Under Edit—Preferences, I selected Reset All Preferences.
https://makemusic.zendesk.com/hc/en-us/ ... inale-etc-
N.
N. Grossingink
Educational Band, Orchestra and Jazz Ensemble a specialty
Sample: https://drive.google.com/file/d/1pFF5OeJDeLFGHMRyXrubFqZWXBubErw4/view?usp=share_link
Mac Mini 2014 2.6 Ghz, 8Gb RAM
OSX 10.15.7
Finale 2012c, 25.5, 26.3, 27.3
Educational Band, Orchestra and Jazz Ensemble a specialty
Sample: https://drive.google.com/file/d/1pFF5OeJDeLFGHMRyXrubFqZWXBubErw4/view?usp=share_link
Mac Mini 2014 2.6 Ghz, 8Gb RAM
OSX 10.15.7
Finale 2012c, 25.5, 26.3, 27.3
- motet
- Posts: 8295
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- Finale Version: 2014.5,2011,2005,27
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I don't get different cursors for these tools--perhaps the O.P. misspoke. Occasionally I'll select a hairpin with a programmed function key and get the slur, but clicking the hairpin in the palette will then do the right thing.
- zuill
- Posts: 4418
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- Finale Version: Finale 2011-v26.3.1
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Now that I re-read the original post, I also see that the reported behavior is not normal behavior. The mouse cursor doesn't show the selected tool. maybe there's an option I'm not aware of. I guess we need further explanation of what is happening. Possibly everything is as it should be. As long as the selected smart shape is appearing in the score, all is well.
Zuill
Zuill
Windows 10, Finale 2011-v26.3.1
"When all is said and done, more is said than done."
"When all is said and done, more is said than done."
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Unfortunately, doing this step - https://makemusic.zendesk.com/hc/en-us/ ... Finale-etc, did not fix the issue.
Correct. I get different mouse cursors that don't match the selected Smart Shape. Not only the Smart Shape Tool is weird, pretty much everything.
When selecting the Expression Tool, just clicking once I get pppp.
With the Articulation Tool, just clicking once on a note a 2 appears above it.
Looks like I will have to reformat my PC to see if that will fix it. Perhaps it is a virus/malware..
Correct. I get different mouse cursors that don't match the selected Smart Shape. Not only the Smart Shape Tool is weird, pretty much everything.
When selecting the Expression Tool, just clicking once I get pppp.
With the Articulation Tool, just clicking once on a note a 2 appears above it.
Looks like I will have to reformat my PC to see if that will fix it. Perhaps it is a virus/malware..
- MikeHalloran
- Posts: 711
- Joined: Mon Jan 02, 2017 2:56 am
- Finale Version: 27
- Operating System: Mac
Wired or wireless mouse, Bluetooth or?
Let me guess — Bluetooth mouse?
I’ve seen something similar before.
Let me guess — Bluetooth mouse?
I’ve seen something similar before.
Mike Halloran
Finale 27.4.1, SmartScore X2 Pro, GPO5 & World Instruments
MacOS Ventura 14.5 (public beta); 2023 Studio M2 Ultra, 192G RAM, 8TB; 2021 MBAir M1
NotePerformer4, Dorico 5, Overture, Notion 6, DP 11, Logic Pro
Finale 27.4.1, SmartScore X2 Pro, GPO5 & World Instruments
MacOS Ventura 14.5 (public beta); 2023 Studio M2 Ultra, 192G RAM, 8TB; 2021 MBAir M1
NotePerformer4, Dorico 5, Overture, Notion 6, DP 11, Logic Pro
- zuill
- Posts: 4418
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In the default file, pppp has metatool 0. For articulations, the number 2 has metatool 2. So, several stuck keys, or, as Mike suggests, a wireless mouse run amok?
Zuill
Zuill
Windows 10, Finale 2011-v26.3.1
"When all is said and done, more is said than done."
"When all is said and done, more is said than done."
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- Finale Version: 25.5
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@MikeHalloran
Just a USB connected regular mouse. With the mouse disconnected, using the laptop track pad, it is still the same.
Just a USB connected regular mouse. With the mouse disconnected, using the laptop track pad, it is still the same.
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- Posts: 29
- Joined: Fri Nov 24, 2017 11:01 pm
- Finale Version: 25.5
- Operating System: Windows
A PC reset did the trick