I encountered the same problems when I switched printers. Certain "connecting" characters of the jazz font as well as the multimeasure rests simply do not print with some setups. I got around that by designing my own multimeasure rests in smart shapes that look exactly like those in the jazz font. It's not an ideal solution, but after you set it up, you don't have to worry about it anymore.Incidentally, Rich Sigler's (jazz font) advice for this problem is to get the latest printer driver, or maybe a past printer driver, from the manufacturer. This didn't work for me, but maybe you'll find more success. Best of luck....