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Please feel free to let us know what you are unable to find with the electronic Users Manual. I find that using Ctrl-f in the Index to be very quick.
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If you'd like telephone tech support you do need to contact tech support directly and not leave messages with different departments of the company. I do know that customer service asked technical support if they had responded to your e-mail, and that tech support responded that they had e-mailed you Friday afternoon.
Finally, and I hope to make this clear, Coda does not monitor the forums on this site. A Finale supporter brought your particular post to my attention, but I want to make it clear that if ANYONE has any issues with Coda they'd like to resolve, the best approach would be to let Coda know about such concerns, and posting them on this site will NOT do that.We offer very similar forums on our web site (www.codamusic.com) which are open to the public. We also provide public forums on CompuServe. You can also reach our technical support department via e-mail, phone, fax, and post.
Please note the message I've copied below which I have just sent to the web master of this site. If anyone would like to comment on this further with me, feel free to e-mail me directly as I will not lurk on this forum anymore. It may be that there is some merit (which I frankly don't appreciate) in participating in a forum about a specific piece of software without input from the creators of that software, and to that interest I will disappear and return you to your regularly scheduled program.
Sincerely,
Scott Yoho, Manager
Technical Support & Quality Assurance
Coda Music Technology
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Hello,
In order to be certain that users of your forum do not think that Coda is remiss in not addressing any grievances or correcting any errors on your forum concerning our product, I'd like to ask that the following text be posted on your Finale Forum webpage:
This forum is not monitored by Coda Music Technology. Coda welcomes you to participate in forums which they do monitor on their website at https:www.codamusic.com
Thank you for your consideration of this request.
Scott Yoho, Manager
Technical Support & Quality Assurance
Coda Music Technology