Finale Forum

Thanks for the help. I really appreciate the work you did. I'm flabbergasted that a file I had JUST SAVED was full of emptiness. And how was the bakx file messed up as well? How does Finale allow such a bug? If I don't know how it happened, how can I prevent it in the future? I'm pretty much ready t...

I got a response from Customer "Success" telling me to copy the .bakx file to my desktop and change its name to .musx and then try opening it. I tried that and got the same error messages. I wrote back saying it didn't work and this was their response: . . . Nick M. (MakeMusic) Jun 15, 2:59 PM MDT H...

Ok, I've tried that. It didn't work. Same error messages. Can anyone help?

Thx

I just experienced the same problem. I was exiting Finale to try to get a bug to reset, and saved my work, but when I exited, the computer crashed ("Windows has detected fatal problem blah blah ") and when I re-opened Finale, I couldn't open that file. Same errors as the original poster. Did we ever...

Thanks, I'll do that. Is this site primarily for Apple users?

I recently upgraded to 2014.5 from 2009, after being involuntarily 'updated' to Windows 10. Finale was crashing every 3-4 minutes, sometimes on performing an action, sometimes just sitting there. I called Finale technical support, and a great guy named Dave helped me switch my ASIO drivers (to Direc...