Hide empty staves, Finale crashes

The place to discuss Finale's SmartMusic.

Moderators: Peter Thomsen, miker

LouGeart
Posts: 2
Joined: Fri Jul 10, 2015 6:32 am
Finale Version: 2014
Operating System: Mac

Post by LouGeart » Fri Jul 10, 2015 6:58 am

Items: 1-Crashing Fin.'15 2-Hide empty staves 3-meeting fellow-composers 19th Century Idiom
Concerns / Items: 1-Fin=crashing in (om de) about 5-10 min. 2-Can't hide empty staves
software : finale 2014 Computer: Mac Mini
Procss : 2GHz intel Core 2 Duo
MEM : 4GB
Clock : 1067 MHz
VidChart : NVIDIA \GeForce 9400 256 MB
Software : OS X 10.9.2 (13C64)
HI fellow- users
I 'd like mention two issues in using finale '14 on Mac Mini
at first very anoying the continue crashing of Fin.'14 in (om de) 3-8 minutes
So, after eact 1 - 6 bars notating I've to strike Alt-S

ad second, I Now can't hide empty stave's in the full-score

Ad. Third, I'd like to meet fellow- composers composing in 19th Centrury Idiom Opera/symphony orchestra
someone, some people with whom I can discuss
Adress
please inform at the moderator

LouGeart


User avatar
Peter Thomsen
Posts: 6601
Joined: Fri Jul 25, 2003 6:47 pm
Finale Version: Finale v27.4
Operating System: Mac

Post by Peter Thomsen » Fri Jul 10, 2015 5:06 pm

Welcome to the forum, LouGeart!


1) You have posted in the SmartMusic forum.
You might get more replies if you post your questions in the Finale forum, e. g. in the sub-forum “General Finale Help”.
By The Way: This forum is not monitored/owned by MakeMusic.

But there is another Finale forum on MakeMusic’s own web site.


2) Crashes can be difficult to diagnose, since the culprit can be hardware specific, or software specific.
Generally Finale 2014 works well for most users.
There have been few reports about crashes in Finale 2014.
Your best choice might be contacting the folks in MakeMusic’s Tech Support.
They know a lot about hardware specific issues.

By The Way: What steps have you tried already? Have you e. g. tried trashing the Preferences file?


3) You tell that you can not hide staves.
I think that we need more info:
* What are the exact steps you are following when trying to hide staves?
* What happens - or does not happen - when you try to hide staves?
* Is the problem isolated to one particular document - or does the problem happen in all documents?


4) For getting contacts to other composers, try e. g.
http://netsoundsproject.eu/know-how/goo ... sic-forums
or
http://composersforum.ning.com/
Mac OS X 12.6.9 (Monterey), Finale user since 1996

davidjoseph
Posts: 7
Joined: Mon Oct 03, 2022 1:38 pm
Finale Version: Finale 2014
Operating System: Windows

Post by davidjoseph » Sat Dec 30, 2023 4:22 pm

Diagnosing crashes can be challenging because the cause may be software- or hardware-specific. fencing

User avatar
motet
Posts: 8225
Joined: Tue Dec 06, 2016 8:33 pm
Finale Version: 2014.5,2011,2005,27
Operating System: Windows

Post by motet » Sat Dec 30, 2023 5:02 pm

"Trashing the preferences file" is indeed worth trying. Really nothing to do with your preferences, but Finale stores state information there as well and it's the source of many bugs. Directions in the link below. You'll need to redo all the preferences you've changed, though.

https://makemusic.zendesk.com/hc/en-us/ ... inale-etc-

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