Discuss Finale PrintMusic here.
Moderators: Peter Thomsen, miker
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Craigly
- Posts: 3
- Joined: Thu Dec 08, 2011 10:24 pm
- Finale Version: PrintMusic 2011
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by Craigly » Thu Dec 08, 2011 10:59 pm
These are just some examples of incorrect guitar chords in fretboard notation on Finale PrintMusic 2011 scores:
- An A/C# only displays a regular A
An E/B displays the entire E, not stopping at the B in the bass
A C/D doesn't have a D in it anywhere! 
A C#m/B doesn't put the B in the bass
An E/G# doesn't put the G# in the bass
An A2, C2, F2, G2, and probably every other 2 chord requires the guitarist to have 6 fingers on their left hand! 
Please, for the love of all that is good, tell me how to fix these. I spent $120.00 on this product just to fix these chords for a client and I can't figure out where it's done. I'm glad you cater to the very small subset of six-fingered guitarists that exist in the universe, but please show me where to turn that feature off.
Warm Regards-
Craig
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miker
- Posts: 6005
- Joined: Fri Mar 13, 2009 4:28 pm
- Finale Version: Finale 27.4
- Operating System: Mac
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by miker » Thu Dec 08, 2011 11:19 pm
Sorry, but you can't alter the chords in PrintMusic. What they give you is what you've got. You would need the full Finale to make those changes.
Finale 27 | SmartScorePro 64
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society
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Craigly
- Posts: 3
- Joined: Thu Dec 08, 2011 10:24 pm
- Finale Version: PrintMusic 2011
Post
by Craigly » Fri Dec 09, 2011 12:22 am
miker wrote:Sorry, but you can't alter the chords in PrintMusic. What they give you is what you've got. You would need the full Finale to make those changes.
Unacceptable. I do not have six fingers. Seriously, I want my money back.
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miker
- Posts: 6005
- Joined: Fri Mar 13, 2009 4:28 pm
- Finale Version: Finale 27.4
- Operating System: Mac
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by miker » Fri Dec 09, 2011 4:23 pm
Contact Customer Service.
800-843-2066 (M-F, 8:30 AM-5:00 PM, CST)
952-937-9611 (Outside the USA, M-F, 8:30 AM-5:00 PM, CST)
Finale 27 | SmartScorePro 64
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society
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Craigly
- Posts: 3
- Joined: Thu Dec 08, 2011 10:24 pm
- Finale Version: PrintMusic 2011
Post
by Craigly » Mon Dec 12, 2011 8:39 pm
miker wrote:Contact Customer Service.
800-843-2066 (M-F, 8:30 AM-5:00 PM, CST)
952-937-9611 (Outside the USA, M-F, 8:30 AM-5:00 PM, CST)
Thank you so much! I spoke with them to deauthorize my product and get my money credited back. They were very good about it. They're also going to pass along my suggestions to the developers.
