Finale v27 isn't printing notes

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katywithay
Posts: 2
Joined: Fri Aug 23, 2024 4:13 pm
Finale Version: 27
Operating System: Windows

Post by katywithay » Fri Aug 23, 2024 4:17 pm

So I just upgraded from Finale Notepad to the full Finale (v27) yesterday. I went to print my music, and all of the noteheads are missing. The staff printed, the note tails, and crescendos/descrescendos printed, but that is it. There are no dynamic markings, anything. I never had this issue with Notepad. I am on Windows 11. Any help troubleshooting would be greatly appreciated.


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motet
Posts: 8790
Joined: Tue Dec 06, 2016 8:33 pm
Finale Version: 2014.5,2011,2005,27
Operating System: Windows

Post by motet » Fri Aug 23, 2024 4:40 pm

If you can post your file here, someone will be able to help.

katywithay
Posts: 2
Joined: Fri Aug 23, 2024 4:13 pm
Finale Version: 27
Operating System: Windows

Post by katywithay » Fri Aug 23, 2024 5:26 pm

Here it is..
This is Me Quartet.musx
(167.08 KiB) Downloaded 37 times
I don't know if it's just my computer or printing configurations or if there is something wrong with my Finale software.

User avatar
motet
Posts: 8790
Joined: Tue Dec 06, 2016 8:33 pm
Finale Version: 2014.5,2011,2005,27
Operating System: Windows

Post by motet » Fri Aug 23, 2024 5:51 pm

It's OK for me. I guess I would try reinstalling--right-click on the installation file and pick "run as administrator." If that doesn't help, contact MM support.
Attachments
0826.png

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miker
Posts: 6150
Joined: Fri Mar 13, 2009 4:28 pm
Finale Version: Finale 27.4
Operating System: Mac

Post by miker » Fri Aug 23, 2024 9:06 pm

motet’s advice is fine.

Is this in all documents? If it is, I would uninstall, restart the computer, and download a fresh copy of the software.
Finale 27 | SmartScorePro 64
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society

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