wrong articulation

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filoso
Posts: 6
Joined: Fri Aug 06, 2010 9:01 pm

Post by filoso » Fri Aug 06, 2010 9:08 pm

Hi,
i bought songwriter 2010 but i don't know why when i select an articulation, the program writes another articulation
Do you know why?
Finale Songwriter 2010, macbookpro, Mac OsX 10.6.4


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miker
Posts: 6015
Joined: Fri Mar 13, 2009 4:28 pm
Finale Version: Finale 27.4
Operating System: Mac

Post by miker » Fri Aug 06, 2010 10:57 pm

Can you post a file where this is happening? You have to Zip the file to upload it to the forum.
Finale 27 | SmartScorePro 64
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society

filoso
Posts: 6
Joined: Fri Aug 06, 2010 9:01 pm

Post by filoso » Fri Aug 06, 2010 11:19 pm

Finale Songwriter 2010, macbookpro, Mac OsX 10.6.4

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miker
Posts: 6015
Joined: Fri Mar 13, 2009 4:28 pm
Finale Version: Finale 27.4
Operating System: Mac

Post by miker » Sat Aug 07, 2010 2:36 pm

It looks to me like you have a problem with the fonts. I would check the Finale Knowledge Base at http://makemusic.custhelp.com/app/answers/list to see if you can find any answers there. I can't help you with Mac issues; sorry. But I do know that there have been problems with duplicated fonts.
Finale 27 | SmartScorePro 64
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society

filoso
Posts: 6
Joined: Fri Aug 06, 2010 9:01 pm

Post by filoso » Sat Aug 07, 2010 7:57 pm

i've tried to uninstal and instal it again but nothing
could you make me a screen shot of your "program option" "folder"?
i think this is the problem

http://www.4shared.com/photo/INI9hlSS/4_online.html

what i need to read these files?
Finale Songwriter 2010, macbookpro, Mac OsX 10.6.4

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miker
Posts: 6015
Joined: Fri Mar 13, 2009 4:28 pm
Finale Version: Finale 27.4
Operating System: Mac

Post by miker » Sat Aug 07, 2010 8:46 pm

That's a shot of your Font Annotation files, not the fonts. Showing you my folder won't do any good, because I'm on Windows.

Are you using 10.6? If you are, see this: http://makemusic.custhelp.com/app/answe ... /a_id/1727
Finale 27 | SmartScorePro 64
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society

filoso
Posts: 6
Joined: Fri Aug 06, 2010 9:01 pm

Post by filoso » Sat Aug 07, 2010 9:56 pm

i did it but nothing
and i wrote to support to but no reply (this is really not good for a company)

this is what i red when i bought it:

Finale SongWriter for Macintosh

G4 or higher recommended. OS 10.4 - 10.6 (Mac-Intel or Power PC)

????
Finale Songwriter 2010, macbookpro, Mac OsX 10.6.4

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