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Using AlphaNote Notenames

Posted: Wed Jul 11, 2018 11:09 pm
by kjdinsb
I am trying to use the AlphaNote Notenames feature from the Education template. When I try to enter a note I get this message: "Unhandled exception caught."
I am using a Mac and Finale 2012

Re: Using AlphaNote Notenames

Posted: Thu Jul 12, 2018 4:16 am
by miker
What is your Mac OS?

Re: Using AlphaNote Notenames

Posted: Thu Jul 12, 2018 2:36 pm
by kjdinsb
Sierra 10.12.6

Re: Using AlphaNote Notenames

Posted: Thu Jul 12, 2018 3:05 pm
by Peter Thomsen
It is well known that there are conflicts/incompatibilities between Finale 2012 and Mac OS Sierra 10.12.
I am surprised that you could make Finale 2012 run at all in Sierra 10.12.

You can downgrade Mac OS or upgrade Finale.
I would upgrade Finale.