Finale does not play the music written in the score

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Marius
Posts: 7
Joined: Sun Oct 17, 2021 9:05 am
Finale Version: A2012
Operating System: Windows

Post by Marius » Sun Oct 17, 2021 9:10 am

Hello guys,
Could you please help me?
My Finale is the 2012 version. I want to listen to what I wrote in the score. I clicked Play, it shows that it charges but it does NOT play anything and there is no indicator as it used to be before. I restarted the computer many times, still does not work.
Could you please tell me what the problem may be?
Thank you!


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miker
Posts: 5993
Joined: Fri Mar 13, 2009 4:28 pm
Finale Version: Finale 27.4
Operating System: Mac

Post by miker » Sun Oct 17, 2021 3:12 pm

Do notes sound when you enter them?

Do you have sound in other computer programs?

Have you tried trashing the preference files?
Finale 27 | SmartScorePro 64
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society

Marius
Posts: 7
Joined: Sun Oct 17, 2021 9:05 am
Finale Version: A2012
Operating System: Windows

Post by Marius » Sun Oct 17, 2021 6:08 pm

Hi miker,
No, the notes do not sound.

I have sound everywhere else in the computer programs. I can hear the audio files that I saved days or weeks before.

I did not trash any file. I just copied all the files to an external hard-disk as I needed more space in the computer, but after several hours, I copied the files back and deleted something else that I did not need.

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miker
Posts: 5993
Joined: Fri Mar 13, 2009 4:28 pm
Finale Version: Finale 27.4
Operating System: Mac

Post by miker » Sun Oct 17, 2021 7:31 pm

Try exporting the file as XML, and importing back in. That may clear up some corruption.

Trashing the preferences is a troubleshooting procedure.
Finale 27 | SmartScorePro 64
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society

Marius
Posts: 7
Joined: Sun Oct 17, 2021 9:05 am
Finale Version: A2012
Operating System: Windows

Post by Marius » Sun Oct 17, 2021 8:30 pm

Thank you, miker!
Before reading your 2-nd message I had uninstalled Finale from my computer and I have reinstalled it back. And surprise...now I can hear the music :)
Thank you so much, miker! You were right, the file was corrupted.

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Djard
Posts: 916
Joined: Sat Nov 20, 2010 2:23 am
Finale Version: Finale 26
Operating System: Windows

Post by Djard » Mon Oct 18, 2021 9:36 pm

I have experienced the issue in every version, up to 26.3. What works for me are the following steps.

1. MIDI/Audio (upper text menu) -> Re-assign Playback Sounds.
2. Score Manager -> re-select any instrument Finale might have changed.

heinzfan
Posts: 193
Joined: Sun Dec 25, 2016 8:42 pm
Finale Version: 27
Operating System: Windows

Post by heinzfan » Tue Oct 19, 2021 12:45 pm

Djard wrote:
Mon Oct 18, 2021 9:36 pm
I have experienced the issue in every version, up to 26.3. What works for me are the following steps.

1. MIDI/Audio (upper text menu) -> Re-assign Playback Sounds.
2. Score Manager -> re-select any instrument Finale might have changed.
#1 may work if you're solely using Garritan samples. If you have third-party VSTs set up, reassigning playback sounds will replace them with Garritan samples, necessitating more work to restore the VSTs.
Finale 27, Windows 10, VST: Vienna Instruments/Ensemble/Synchron, Cubase, Kontakt 5

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Djard
Posts: 916
Joined: Sat Nov 20, 2010 2:23 am
Finale Version: Finale 26
Operating System: Windows

Post by Djard » Tue Oct 19, 2021 6:21 pm

Good to know. Thanks. On my system, Finale will replace Garritan's Electric Bass with Garitan's Jazz Bass every time.

Converting to MusicXML then back again does fix just about any issue; unfortunately, in doing so, many elements get scattered or are lost in the process. Sometimes it is quicker to re-write a score, which is why I always save a document in PDF format for reference.

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