Finale 25 constantly crashing :(

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tolga_tavis
Posts: 19
Joined: Sun May 25, 2014 4:09 pm
Finale Version: Finale 25
Operating System: Mac

Finale 25 constantly crashing :(

Post by tolga_tavis » Wed Sep 11, 2019 10:42 am

My Finale is crashing no matter what i do. I restarted the Mac or reinstalled the program. But problem continues... :(
I have so many orders to complete so i am in a hurry, please help!


Finale 25
iMac (Late 2014) 10.14.6
Finale 25.5.0.259 & Logic Pro X Ver. 10.0.7 with 27'iMacRetina5K (Late2014) (MacOSX10.13.6) - Yamaha P120 & Motu UltraLitemk3

Re: Finale 25 constantly crashing :(

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Michel R E
Posts: 355
Joined: Sat Dec 10, 2016 9:16 pm
Finale Version: Finale 2012, 25, 26
Operating System: Windows

Re: Finale 25 constantly crashing :(

Post by Michel R E » Wed Sep 11, 2019 5:38 pm

you would probably be better off contacting MakeMusic's customer support?
This is just a user forum.
User of Finale since version 3.0 on Windows.
Now using a mix of Finale 2012, Finale 25, and 26.1
GPO, Garritan Solo Stradivari violin, Gofriller Solo Cello.
XSamples Chamber Ensemble.
New convert to NotePerformer3.

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motet
Posts: 3278
Joined: Tue Dec 06, 2016 8:33 pm
Finale Version: 2014.5,2011,2005
Operating System: Windows

Re: Finale 25 constantly crashing :(

Post by motet » Wed Sep 11, 2019 6:10 pm


ebiggs1
Posts: 411
Joined: Tue Dec 06, 2016 8:57 am
Finale Version: Finale 2014.5 - 26.1
Operating System: Windows

Re: Finale 25 constantly crashing :(

Post by ebiggs1 » Wed Sep 11, 2019 7:28 pm

I know it is of little help and probably rude but
iMac (Late 2014) 10.14.6
is your first problem. As a beta tester for several large software companies, I will guess 75% of the problems come from the Mac side. Sorry.

Call MM tech.
Finale 2014.5 - Finale 26
Window 10

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miker
Posts: 4430
Joined: Fri Mar 13, 2009 4:28 pm
Finale Version: Finale 26
Operating System: Mac

Re: Finale 25 constantly crashing :(

Post by miker » Wed Sep 11, 2019 8:54 pm

I have to disagree. Of all my Finale problems, the Mac is not to blame for any of them.
Finale 26 | SmartScorePro X2
Mac OS 10.13 High Sierra
Copyist for Barbershop Harmony Society

ebiggs1
Posts: 411
Joined: Tue Dec 06, 2016 8:57 am
Finale Version: Finale 2014.5 - 26.1
Operating System: Windows

Re: Finale 25 constantly crashing :(

Post by ebiggs1 » Wed Sep 11, 2019 11:07 pm

You are just one! I saw many.
Finale 2014.5 - Finale 26
Window 10

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David Ward
Posts: 452
Joined: Thu Dec 01, 2016 4:48 pm
Finale Version: F 25.5 & 26.1
Operating System: Mac

Re: Finale 25 constantly crashing :(

Post by David Ward » Thu Sep 12, 2019 7:05 am

miker wrote:
> I have to disagree. Of all my Finale problems, the Mac is not to blame for
> any of them.

Same here. I've had many passing irritations from Finale (few disasters though, and nothing that couldn't be overcome by one means or another), but none as a direct result of my use of Mac.
Finale 25.5 & 26.1
Mac 10.13.6 & 10.14.6

tolga_tavis
Posts: 19
Joined: Sun May 25, 2014 4:09 pm
Finale Version: Finale 25
Operating System: Mac

Re: Finale 25 constantly crashing :(

Post by tolga_tavis » Thu Sep 12, 2019 11:26 am

Don't know how but the problem solved for now. I run some update on Macosx. Maybe that's why now everything is stable... Thanks.
Finale 25.5.0.259 & Logic Pro X Ver. 10.0.7 with 27'iMacRetina5K (Late2014) (MacOSX10.13.6) - Yamaha P120 & Motu UltraLitemk3

ebiggs1
Posts: 411
Joined: Tue Dec 06, 2016 8:57 am
Finale Version: Finale 2014.5 - 26.1
Operating System: Windows

Re: Finale 25 constantly crashing :(

Post by ebiggs1 » Thu Sep 12, 2019 1:50 pm

"I run some update on Macosx."

That was one of the issues we saw, problems with the OS. I will bet you won't see any more problems. Let's hope so!
Finale 2014.5 - Finale 26
Window 10

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N Grossingink
Posts: 1146
Joined: Mon Dec 19, 2016 2:50 pm
Finale Version: 2012, 25.3
Operating System: Mac

Re: Finale 25 constantly crashing :(

Post by N Grossingink » Thu Sep 12, 2019 4:19 pm

I've noticed that among professional users of desktop publishing applications there seems to be the common courtesy of not vociferously and naggingly criticizing the choice of platforms (Mac or Windows). Of the competent engravers on this forum, it seems about evenly split between the two. Good, hassle-free work is being done as we sit here.

I've been free-lance engraving using Finale on a Mac for almost 20 years. I work 10-12 hours a day, often 7 days a week. I've never had any serious problems with the Mac OS, and what problems do occasionally arise are the familiar engineering defects of Finale (stuck key syndrome, update layout problems, etc). I have very little comprehensive knowledge of the Mac OS. Perhaps because I've never needed it.
N. Grossingink
Department of Public Works Music Engraving Inspector - Milwaukee, WI


Mac Mini 2014 2.6 Ghz, 8Gb RAM
OSX 10.12.6
Finale 2012c & 25.5

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