Show hidden staff - Crash

[Pontus Hambe]

I have a hidden staff at the top of the score. When I selct the staff or right click the handle and select "show hidden staffs" or "Show [instrument name]" finale crashes - "Finale encountered an error and will shut down". Please help.

Also My scroll view is gone! Page view and studia view works but there is no music at all in normal scroll view, totally blank. Help again

Thank you
Pontus

[miker]

Restart your computer. If that doesn’t do it, recreate the preference file.

[motet]

i.e. https://makemusic.zendesk.com/hc/en-us/ ... inale-etc-

[Pontus Hambe]

Thank you. I Noticed that The margins has gone bananas wich maby explains why the scroll view is gone. System 5 does not show and has margins that goes all the way down, outside any viewable view so to speak. Outside the screen. I´ll restart. Otherwise I´ll avoid this in the future by first of all undo what I have done when things goes crazy

[motet]

Margins are not used in scroll view, but make sure the window is scrolled up.

[Pontus Hambe]

Yes but it might affect the view in a mysterious way... Anyway. System 5 is gone. I have checked all page and system margins and made the “redefine pages” command. Still, system 5 have lost its mind. The anyway I’m not at home until the evening (European time) so I will let you know if resetting the preferences and a restart solved it

[motet]

If you want to attach your file, someone here might be able to figure it out. You could delete all but a few measures, as long as the symptoms persist.

[Pontus Hambe]

Well I did the whole procedure described in the link from Motet but with no succes. System 5 margins goes all the way down to Australia and finale is very very slow when I´m working with the page tool. The file is totally corrupt so I will throw it away and never look back. I hope this does not happend in an important file. I attache the file (which I gave a new name) anyway. If there is a solution it would surely be very comforting and provide a harmonious mind. I´m working with an other file now and so far everything is good. Thank you!
Pontus

[zuill]

Let's start with this file and go from there.

Zuill

P.S.: I didn't see a Staff Style called Solo. I assumed that, since the others had the staff name as a Staff Style, Solo would as well.

[motet]

In Scroll View, go to the Staff tool, pick Staff menu/Respace Staves, and set Top Staff Margin to 0. Repeat in Page View.

[zuill]

Sorry. I guess I did 1 in Scroll View. I left Page View alone, but did unhide the hidden staff. It was Scroll View I concentrated on, since that was the biggest problem.

Zuill

[motet]

And I didn't address the hidden staff.

[zuill]

I didn't get a crash, so I might have done things in a different way than the OP.

Zuill

P.S.: Okay. If I try to unhide the Solo Staff first as mentioned in the initial post, then I get the crash. If I fix the Scroll View problem first, then unhiding the Solo Staff in Page View works without causing a crash. Somehow the Scroll View issue affects Page View.

[motet]

Initially I tried selecting all and unlocking and it crashed.