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Finale 25 Horizontal Scrolling Issue

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Finale 25 Horizontal Scrolling Issue

Postby saxlix1 » Sat Feb 03, 2018 10:41 pm

Does anyone else notice that Finale 25 scrolls incorrectly in score view? Most times when I try to scroll backwards by clicking on the horizontal scroll bar left of the scroll slider (is that the term?), my score actually scrolls forward the first time. Subsequent backward scrolls are always successful, but the first attempt invariably scrolls forward. I have noticed this for quite some time - I'm surprised it hasn't been fixed yet.
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Re: Finale 25 Horizontal Scrolling Issue

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Re: Finale 25 Horizontal Scrolling Issue

Postby agricola78 » Thu Mar 08, 2018 7:07 pm

Exactly the same issue here and it's really annoying. I've noticed that it actually comes from the vertical scroll bar; when scrolling vertically, measures automatically go forward. I hope this will be addressed!
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Re: Finale 25 Horizontal Scrolling Issue

Postby miker » Thu Mar 08, 2018 7:39 pm

This is a user forum, and the Finale folk don’t “officially” monitor the pages.

Have either of you submitted a ticket?

https://makemusic.zendesk.com/hc/en-us/requests/new
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Re: Finale 25 Horizontal Scrolling Issue

Postby saxlix1 » Tue Apr 24, 2018 6:57 pm

Yes - I submitted a ticket a while back (I even sent them a video showing this problem). They said they'd study my situation and never got back to me.
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Re: Finale 25 Horizontal Scrolling Issue

Postby N Grossingink » Tue Apr 24, 2018 7:24 pm

I can't reproduce the problem. I assume when you say "score view" you mean page view, not scroll view.

I'd check the Finale preferences and see whether there is something amiss. Follow the procedure here:
https://makemusic.zendesk.com/hc/en-us/articles/115002541107-Resetting-Finale-s-preferences-using-a-tool-crashes-Finale-etc-

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Re: Finale 25 Horizontal Scrolling Issue

Postby HaraldS » Tue Apr 24, 2018 9:19 pm

Is this a Mac issue? On Windows, I can't reproduce it.
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Re: Finale 25 Horizontal Scrolling Issue

Postby saxlix1 » Tue Apr 24, 2018 9:23 pm

No - I mean scroll view. And I did reset Finale preferences, which fixed the problem for a time - however, the problem resurfaced after a few days. I tried to upload a screen video of the issue, but this forum doesn't allow .mov files to be uploaded.
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