playback sound suddenly gone

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lynndavidnewton
Posts: 280
Joined: Tue Oct 24, 2017 7:11 pm
Finale Version: 25.5.0.259
Operating System: Mac

Post by lynndavidnewton » Thu Mar 29, 2018 1:32 pm

Latest Finale / Latest Mac OS

Perhaps I should be posting this to the Playback issues
subtopic? Anyhow:

I'm entering a piece for full orchestra into Finale.
(Written in 1960, when I was 16 years old. The original
score is barely legible, and I'm trying to preserve this
piece that never even got a read-through.)

Everything was fine for about the first 30 measures. Then I
tried to check progress with Human Playback -- and got no
sound whatever. There are no error messages, and the counter
clicks off normally in playback. There just isn't any sound.

Other scores play fine. The audio output is configured
correctly. (Currently to bluetooth headphones. I tried
reconfiguring it for computer and bluetooth external
speakers, but no go.)

Also, all other audio works fine on my computer (iTunes,
YouTube, other Web resources, etc.)

Something I did just before that I initially suspected:

At some point I realized that there is neither a 3rd
clarinet part or a 3rd trumpet part, which I'd put in with
the wizard. So I selected the Staff Tool and executed the
"Delete Staves and Reposition" function (right mouse button)
for each of them.

Then I went back to some note entry.

The next time I tried to do a playback, I got no sound.

Before jumping to the conclusion that it had to do with
deleting two staves, which for all I know may have confused
Finale about what staves belong to what instruments so it
threw up its hands, I took a backup from a couple of hours
work before, verified that it plays, and then deleted the
same two staves. However that still plays. So I have to
believe if deleting the staves is involved, it's not the
sole factor.

Does anyone have a clue what might be wrong?


User avatar
N Grossingink
Posts: 1788
Joined: Mon Dec 19, 2016 2:50 pm
Finale Version: 27.3
Operating System: Mac

Post by N Grossingink » Thu Mar 29, 2018 2:01 pm

Try shutting down the computer and restarting.

N.
N. Grossingink
Educational Band, Orchestra and Jazz Ensemble a specialty
Sample: https://drive.google.com/file/d/1pFF5OeJDeLFGHMRyXrubFqZWXBubErw4/view?usp=share_link


Mac Mini 2014 2.6 Ghz, 8Gb RAM
OSX 10.15.7
Finale 2012c, 25.5, 26.3, 27.3

lynndavidnewton
Posts: 280
Joined: Tue Oct 24, 2017 7:11 pm
Finale Version: 25.5.0.259
Operating System: Mac

Post by lynndavidnewton » Thu Mar 29, 2018 4:21 pm

N Grossingink wrote:Try shutting down the computer and restarting.

N.
Ha! Sounds like what used to be the Microsoft solution to fixing the world.

But just to be sure that nothing was overlooked, I tried that and regrettably
the sound is still not back -- in that *one score only*.

I didn't think it would be. But thank you for that reminder. No stone
must be unturned.

lynndavidnewton
Posts: 280
Joined: Tue Oct 24, 2017 7:11 pm
Finale Version: 25.5.0.259
Operating System: Mac

Post by lynndavidnewton » Thu Mar 29, 2018 7:35 pm

This problem can be declared closed.

It's not solved, but I do have the backup. I went into it, deleted the two staves
I don't want, then did a cut and past of the whole thing from flute
to contrabass for 35 measures into the backup file, and shazam! It
worked perfectly.

I could struggle with trying to figure out what went wrong for a long time,
but I'm not inclined.

It's fixed. For now.

Sir Lunch
Posts: 26
Joined: Sun Jan 04, 2015 5:49 pm
Finale Version: Finale 2014
Operating System: Mac

Post by Sir Lunch » Mon Apr 09, 2018 8:20 pm

If it happens again, try to delete the unwanted staves NOT from the score, but from the Score Manager window (just click the x next to the unwanted staff)

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