window with sharps, flats, naturals, etc has disappeared

General notation questions, including advanced notation, formatting, etc., go here.

Moderators: Peter Thomsen, miker

Scottbr1
Posts: 8
Joined: Thu Aug 21, 2014 4:21 pm
Finale Version: finale 26
Operating System: Mac

Post by Scottbr1 » Tue Feb 26, 2019 10:11 pm

I am using a MacBookPro MacOS X El Capitan 10.11.6 and Finale 25.5.0.259

The window that shows the simple entry options for sharps, flats, naturals, triplets, etc. has disappeared. The window that shows the notes (whole, half, quarter, eighths, etc is there, but I now have no way to indicate the nature of the note I have selected.

I clicked on Windows in the main tool bar and saw that these windows were checked and were open: Main Tool Palette, Simple Entry Palette, Simple Entry Rests Palette. I clicked on the other window options but none of them restored the missing window.

I restarted my computer, but the window did not appear. I shut down my computer, but when rebooting the window was still missing.

Any suggestions?

Thanks scott


User avatar
miker
Posts: 6009
Joined: Fri Mar 13, 2009 4:28 pm
Finale Version: Finale 27.4
Operating System: Mac

Post by miker » Tue Feb 26, 2019 10:28 pm

Flat, sharp, etc. are all in the Simple Entry window. You might try trashing the preferences. That might restore the full window.
Finale 27 | SmartScorePro 64
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society

Scottbr1
Posts: 8
Joined: Thu Aug 21, 2014 4:21 pm
Finale Version: finale 26
Operating System: Mac

Post by Scottbr1 » Tue Feb 26, 2019 10:57 pm

I went to Finale Preferences, chose Reset all Preferences, and quit Finale. When I re-opened Finale, the missing lower half of the Simple Entry palette was there. Thanks for your help.
Scott

User avatar
miker
Posts: 6009
Joined: Fri Mar 13, 2009 4:28 pm
Finale Version: Finale 27.4
Operating System: Mac

Post by miker » Wed Feb 27, 2019 3:45 am

Glad to help!
Finale 27 | SmartScorePro 64
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society

Post Reply