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Trouble opening templates from 2012

PostPosted: Fri Mar 15, 2019 5:32 pm
by Greensill
I just upgraded to Finale 26 and it won't let me open any of my templates (that I labored over for many, many hours! I get this error message....

While attempting to access “Vocal + Trio template 2012.mus” the File Manager reported an error.

Finale - Error occurred. ID = -2

Re: Trouble opening templates from 2012

PostPosted: Fri Mar 15, 2019 7:21 pm
by Bill Stevens
Try simplifying the file name to something like template.mus. This is a long shot, but try changing the suffix to .musx.

Bill

Re: Trouble opening templates from 2012

PostPosted: Fri Mar 15, 2019 8:04 pm
by motet
Did you copy your templates into the new version's directory? Since it's a File Manager error, sounds like it's something like that rather than a Finale problem. Make sure Preferences/Folders/Templates is correct.

Re: Trouble opening templates from 2012

PostPosted: Fri Mar 15, 2019 8:19 pm
by at8ax
Templates should have .ftm suffixes, no? Or .ftmx? So if you're trying to "Open Template" and clicking on a .mus file ... ?

Re: Trouble opening templates from 2012

PostPosted: Fri Mar 15, 2019 10:17 pm
by Bill Stevens
Greensill is listed as a Mac user.

Bill

Re: Trouble opening templates from 2012

PostPosted: Fri Mar 15, 2019 10:27 pm
by N Grossingink
He's on a Mac, so files can have the .mus suffix or no suffix at all.

Mike, if you've backed up these templates at any point in the past, try to find an older backup. It sounds like your current files are corrupt.

N.

Re: Trouble opening templates from 2012

PostPosted: Fri Mar 15, 2019 11:10 pm
by Bill Stevens
Could you post a template file here to see if someone can open it?

::: Bill

Re: Trouble opening templates from 2012

PostPosted: Sat Mar 16, 2019 12:12 am
by miker
Regardless, I think it's a good idea to recreate the templates periodically, rather than continue using one from that long ago.

Re: Trouble opening templates from 2012

PostPosted: Sat Mar 16, 2019 9:14 pm
by Greensill
Thanks guys....it was to do with where the files were kept.