Finale and Mojave 32 bit or 64 bit

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Greensill
Posts: 9
Joined: Sun Jan 01, 2017 10:41 pm
Finale Version: Finale 2012
Operating System: Mac

Post by Greensill » Mon May 06, 2019 9:40 pm

I just updated to 26.1 and got the error message that Finale was not compatible with this system. I went to Apple and found this test....

"How do I check if an app is 32-bit or 64-bit?
From the Apple menu, choose About This Mac, then click the System Report button. From the system report, scroll down to Software in the sidebar, then select Applications. When you select an individual application, you will see a field titled 64-bit (Intel). “Yes" indicates 64-bit; “No" indicates 32-bit. If you're using macOS Mojave, select Legacy Software in the sidebar to see all applications that have not been updated to use 64-bit processes."

So I did that and in applications it said that Finale is 64 bit.

But when I go to the legacy software listing it say Finale is 32 bit. Which is right? I'm having so much trouble with Finale slowing down after about 1/2 an hour and eventually freezing completely and I get big green squares on the screen. Grrrr....never had that sort of trouble before in the last 25 years.

I have an iMac 10.14.4


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N Grossingink
Posts: 1786
Joined: Mon Dec 19, 2016 2:50 pm
Finale Version: 27.3
Operating System: Mac

Post by N Grossingink » Mon May 06, 2019 11:13 pm

If you "just updated" did you shut down and restart the computer after installing the software?

N.
N. Grossingink
Educational Band, Orchestra and Jazz Ensemble a specialty
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Mac Mini 2014 2.6 Ghz, 8Gb RAM
OSX 10.15.7
Finale 2012c, 25.5, 26.3, 27.3

BuonTempi
Posts: 1297
Joined: Fri Aug 20, 2010 8:59 am
Finale Version: Finale 27
Operating System: Mac

Post by BuonTempi » Tue May 07, 2019 6:22 am

Do you have F25 installed as well? I don't get the 32-bit warning with 26, but I do with 25. It can be easy to mix up which Finale is launching.

Greensill
Posts: 9
Joined: Sun Jan 01, 2017 10:41 pm
Finale Version: Finale 2012
Operating System: Mac

Post by Greensill » Thu May 09, 2019 4:58 pm

It seems to be better since I upgraded to 26.1 Thanks for your help. BTW does Finale now delete previous version without telling us....I can't find 25 or 2014 on my computer any more.

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