Odd Bug

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SMS
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Post by SMS » Mon Jun 24, 2019 8:59 pm

Mac OS Mojave 10.14.5
Finale 26.1.0.484

See attached file- very odd, but someting in the penultimate measure causes wierd display stuff- editing makes all but the selected measure disappear...

please let me know if this happens for you too in the attached... if so, I'll submit to MM


Thanks
Test.musx
(60.08 KiB) Downloaded 122 times
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Bill Stevens
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Post by Bill Stevens » Mon Jun 24, 2019 9:13 pm

Editing what, specifically, causes the disappearance? I did some spacing editing with the measure tool but didn't see a problem.

Bill
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SMS
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Post by SMS » Mon Jun 24, 2019 9:28 pm

speedy Edit:
Screen Shot 2019-06-24 at 2.23.33 PM.png
Screen Shot 2019-06-24 at 2.23.33 PM.png (151.25 KiB) Viewed 4462 times
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SMS
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Post by SMS » Mon Jun 24, 2019 9:32 pm

after selecting with the measure tool, then de-selecting... also happens with Expression, Chord, Repeat tools, seemingly anthing that 'selects'.

Will stay that way until using the Redraw command
Screen Shot 2019-06-24 at 2.30.41 PM.jpg
Screen Shot 2019-06-24 at 2.30.41 PM.jpg (74.63 KiB) Viewed 4461 times
Last edited by SMS on Mon Jun 24, 2019 9:37 pm, edited 1 time in total.
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Bill Stevens
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Post by Bill Stevens » Mon Jun 24, 2019 9:36 pm

Using Speedy I changed some pitches and durations in both voices but didn't get the dropout that you showed. I am using the same Finale version and OS that you are.

A long shot, but since the download from the forum worked for me, if you download it might it work? That's a REAL long shot.

::: Bill
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SMS
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Post by SMS » Mon Jun 24, 2019 9:40 pm

Thanks for testing, Bill. Good idea about the download, but no change for me... (also closed and re-opened)- if I delete the next to last (penultimate) measure, it's OK. Hmmmm.
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Post by Bill Stevens » Mon Jun 24, 2019 9:47 pm

Your Finale version is listed as 26, as is mine, but mine is actually 26.1 -- is yours?

If you clear or delete the next-to-next-to-last measure and re-create it, does the problem reoccur?

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N Grossingink
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Post by N Grossingink » Mon Jun 24, 2019 9:54 pm

Did you quit Finale and restart? Next thing would probably be checking the Preferences:
https://makemusic.zendesk.com/hc/en-us/ ... inale-etc-

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SMS
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Post by SMS » Mon Jun 24, 2019 10:02 pm

10.1.0.484

Clearing the measure fixes it.

When re-entering, as soon as I add the triplet grace notes, the bug appears. I enter a quarter rest, then three triplet 16th, then I change them to grace notes, and the bug appears.

Further testing- a single grace note is OK, but after entering the triplets, as soon as i make the first one a grace note, it happens,
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SMS
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Post by SMS » Mon Jun 24, 2019 10:04 pm

N: yes, persists after re launch, as well as computer restart.

Trying to get Finale to launch in a new, clean User, but I have so many audio plug-ins asking for authorization, it's proving to be quite difficult- Is there a way to launch Finale without the audio engine? Or stopping the AU plugs from loading?
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Post by SMS » Mon Jun 24, 2019 10:24 pm

Deleting Prefs has no effect.
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Post by Bill Stevens » Mon Jun 24, 2019 10:33 pm

I'm full of long shots here, but another trick is exporting XML and importing the same.

Curious that I have essentially the same set-up as you but don't see the problem. Maybe it has something to do with some plug-in that you use that I don't.

Good luck.

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motet
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Post by motet » Mon Jun 24, 2019 10:41 pm

Works OK in 2014.5. Make sure "Automatic Update Layout" is on (though recreating the preferences should have made it so).

In the penultimate measure, instead of changing the notehead to a slash and hiding the stem, just apply the Slash Notation staff style. Select just the quarter note with the Staff tool and apply by right-clicking.

SMS
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Post by SMS » Mon Jun 24, 2019 10:54 pm

motet wrote:Works OK in 2014.5. Make sure "Automatic Update Layout" is on (though recreating the preferences should have made it so).

In the penultimate measure, instead of changing the notehead to a slash and hiding the stem, just apply the Slash Notation staff style. Select just the quarter note with the Staff tool and apply by right-clicking.
That's what I usually do- but for some reason the quarter rest was still showing, so I did the notehead deal instead. Oddly enough, when I use the staff style instead, it clears up the other issue. Huh?...

And now I can't duplicate that behavior. Time to call it a day, but the test file is definitely still acting weird- even simply having a quarter rest on beat one, display bug persists.

Thanks for your help.
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SMS
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Post by SMS » Tue Jun 25, 2019 6:50 pm

Heard back from MM support- see below-

"Please know that this behavior is a known issue that is caused by the presence of grace note tuplets on the page. I have used Finale's Frame Edit tool to remove the tuplet designation from the attached copy of your document - could you please download that file to your desktop, then open it in Finale and let me know if it displays correctly?"

-it does.... sometimes just finding out you're not crazy can really brighten your day.



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