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Finale 25 constantly crashing :(

Posted: Wed Sep 11, 2019 10:42 am
by tolga_tavis
My Finale is crashing no matter what i do. I restarted the Mac or reinstalled the program. But problem continues... :(
I have so many orders to complete so i am in a hurry, please help!


Finale 25
iMac (Late 2014) 10.14.6

Re: Finale 25 constantly crashing :(

Posted: Wed Sep 11, 2019 5:38 pm
by Michel R E
you would probably be better off contacting MakeMusic's customer support?
This is just a user forum.

Re: Finale 25 constantly crashing :(

Posted: Wed Sep 11, 2019 6:10 pm
by motet

Re: Finale 25 constantly crashing :(

Posted: Wed Sep 11, 2019 7:28 pm
by ebiggs1
I know it is of little help and probably rude but
iMac (Late 2014) 10.14.6
is your first problem. As a beta tester for several large software companies, I will guess 75% of the problems come from the Mac side. Sorry.

Call MM tech.

Re: Finale 25 constantly crashing :(

Posted: Wed Sep 11, 2019 8:54 pm
by miker
I have to disagree. Of all my Finale problems, the Mac is not to blame for any of them.

Re: Finale 25 constantly crashing :(

Posted: Wed Sep 11, 2019 11:07 pm
by ebiggs1
You are just one! I saw many.

Re: Finale 25 constantly crashing :(

Posted: Thu Sep 12, 2019 7:05 am
by David Ward
miker wrote:
> I have to disagree. Of all my Finale problems, the Mac is not to blame for
> any of them.

Same here. I've had many passing irritations from Finale (few disasters though, and nothing that couldn't be overcome by one means or another), but none as a direct result of my use of Mac.

Re: Finale 25 constantly crashing :(

Posted: Thu Sep 12, 2019 11:26 am
by tolga_tavis
Don't know how but the problem solved for now. I run some update on Macosx. Maybe that's why now everything is stable... Thanks.

Re: Finale 25 constantly crashing :(

Posted: Thu Sep 12, 2019 1:50 pm
by ebiggs1
"I run some update on Macosx."

That was one of the issues we saw, problems with the OS. I will bet you won't see any more problems. Let's hope so!

Re: Finale 25 constantly crashing :(

Posted: Thu Sep 12, 2019 4:19 pm
by N Grossingink
I've noticed that among professional users of desktop publishing applications there seems to be the common courtesy of not vociferously and naggingly criticizing the choice of platforms (Mac or Windows). Of the competent engravers on this forum, it seems about evenly split between the two. Good, hassle-free work is being done as we sit here.

I've been free-lance engraving using Finale on a Mac for almost 20 years. I work 10-12 hours a day, often 7 days a week. I've never had any serious problems with the Mac OS, and what problems do occasionally arise are the familiar engineering defects of Finale (stuck key syndrome, update layout problems, etc). I have very little comprehensive knowledge of the Mac OS. Perhaps because I've never needed it.