Youtube Playback ID error message when Finale is open.

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creolejazz
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Finale Version: 27
Operating System: Windows

Post by creolejazz » Sat Oct 05, 2019 4:43 pm

Hi. When I have Finale open and open Youtube to play a video, Youtube displays "An error occurred. Please try again later. (Playback ID: KOR79bofhUOKpfGN)" or some other long gibberish number.

When I close Finale I'm able to watch Youtube videos with no error. Is there a sound/playback setting in Finale that I need to tweak in order to not have this conflict?

Windows 10, Finale 26.1.0.397

Any help appreciated. Thanks.


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motet
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Finale Version: 2014.5,2011,2005,27
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Post by motet » Sat Oct 05, 2019 4:54 pm

I am unable to get audio from other apps if Finale is running. I don't know if there's anything you can do--I suspect Finale is mis-programmed.

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HaraldS
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Finale Version: 25.5
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Post by HaraldS » Sat Oct 05, 2019 5:29 pm

motet wrote:
Sat Oct 05, 2019 4:54 pm
I am unable to get audio from other apps if Finale is running. I don't know if there's anything you can do--I suspect Finale is mis-programmed.
That works on my system. All audio streams get mixed, each one gets its own fader in the Windows mixer window. I use a Focusrite Saffire audio interface; I would think that it depends on the audio driver whether it accepts multiple audio streams simultaneously.
Finale 3.0-25.5, German edition, Windows 7
trombonist, pianist, conductor / Recklinghausen, Germany

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zuill
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Post by zuill » Sat Oct 05, 2019 6:05 pm

I believe this only occurs if you have Finale using ASIO. I don't, so I don't get this issue.

Zuill
Windows 10, Finale 2011-v26.3.1
"When all is said and done, more is said than done."

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motet
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Post by motet » Sat Oct 05, 2019 6:21 pm

I am indeed using ASIO. I had a lot of trouble getting Finale to make any sound at all when I got my new system, and finally hit on that.

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creolejazz
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Post by creolejazz » Sat Oct 05, 2019 8:39 pm

Yes, I am using ASIO. How do I "not" use it? What are the alternatives? Sorry for the noob questions. I've used Finale for 25 years but not often enough to remember a lot. LOL Thanks for replies.

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zuill
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Post by zuill » Sat Oct 05, 2019 8:49 pm

It's an option in the Audio Setup window. I have DirectSound chosen.

Zuill
Windows 10, Finale 2011-v26.3.1
"When all is said and done, more is said than done."

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motet
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Post by motet » Sat Oct 05, 2019 8:57 pm

Hey, DirectSound works for me! When I got my new Windows 10 system, "Play Finale through MIDI" stopped working for me (still doesn't) so I think that's when I was flailing around with various settings. It's still rather mysterious--"Play Finale through VST" does work and plays SoftSynth, which is what I want, but I thought SoftSynth and VST were opposites, and VST was the bloated Garritan stuff. Whatever works! I'm delighted that DirectSound Finale no longer takes over the sound.

jmaciasvocar
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Post by jmaciasvocar » Fri May 29, 2020 3:59 am

zuill wrote:
Sat Oct 05, 2019 8:49 pm
It's an option in the Audio Setup window. I have DirectSound chosen.

Zuill
Hi, i have the same problems with ASIO, but when i change it to DirectSound, now Finale's playback stops working (same with WASAPI). the sounds from Garritan and Human Playback load normally, but then nothing, the progress bar does not even move.

overlord1138
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Joined: Wed Jan 17, 2024 3:39 pm
Finale Version: Finale 27
Operating System: Windows

Post by overlord1138 » Wed Jan 17, 2024 3:46 pm

I was having this same issue. it was the ASIO audio driver that was causing the problem as mentioned above.

To fix the problem:

Go to the MIDI audio menu. Select Device Setup. Audio Setup.

On Audio Driver use the drop down menu to change the Audio Driver from ASIO to DirectSound.

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