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JW Validate crashes my Finale

Posted: Thu Jan 16, 2020 11:22 am
by SamGroude
My Finale 26 for Mac crashes every time I hit scan on JW Validate. Any suggestions to fix this would be greatly appreciated.

Re: JW Validate crashes my Finale

Posted: Thu Jan 16, 2020 12:38 pm
by Bill Stevens
This is the Wiki connected with that plug-in. It might have an answer to your problem.

::: Bill

Some Important Things...

Make sure to save the document before running a test on it.
Select only a couple of tests at a time, unless you have a very small document. Getting a huge list of potential issues often takes longer time to manage.
Use the Options dialog box to uncheck tests that you aren't interested in, or tests that result in lots of false positives.
Some tests only make sense in certain scope. For example, tonality needs to be checked for scores only, while page layout needs to be checked for parts as well.
An issue marked as “error” doesn't necessarily mean an error, if the “issue” is intentional.
If Run only Safe Tests is turned OFF in the options, make sure to not switch to any other program on the computer during the scan.
Use View HTML to view all currently reported issues in your web browser. The tables in that view will also display the details side-by-side with the issue.
Don't replace a machine scan with a manual check of the material. Use it as an additional tool.

Re: JW Validate crashes my Finale

Posted: Thu Jan 16, 2020 3:26 pm
by miker
Sam, are you using the 64-bit version of the plugin?

Re: JW Validate crashes my Finale

Posted: Fri Jan 17, 2020 10:49 am
by SamGroude
Thanks Bill and Miker. I check all this out and report back.

Re: JW Validate crashes my Finale

Posted: Fri Jan 31, 2020 6:47 pm
by SamGroude
I have checked, and I'm using a 64-bit version of the plugin (version 1.01).

I have a couple of error reports that may be useful. They are in PDF format, but I can't seem to attach them to this message.

Here are a couple of relevant sections of the error text:

1)

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000072
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [31708]

2)

Crashed Thread: 13

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000028
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [31807]