Ver. 26.2.2.493 Crashes

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tlmillmus
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Finale Version: 26.2.2.493
Operating System: Mac

Post by tlmillmus » Mon Mar 23, 2020 4:46 pm

Is anyone else having issues with version 26.2.2.493 crashing with OSX 10.15.3? It only happens when I stop playback with either the space bar or the stop button on the playback window, it doesn't matter which is used. It happens about every fourth or fifth time I stop playback, sometimes more often, sometimes less. Otherwise, there seem to be no other issues that I have seen. :x

Thanks,
Tim


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motet
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Post by motet » Mon Mar 23, 2020 7:07 pm

You might try, as an experiment, setting human playback style to "none" and see if that eliminates it.

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tlmillmus
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Finale Version: 26.2.2.493
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Post by tlmillmus » Tue Mar 24, 2020 5:56 pm

I turned HP off (to none) and all worked just fine. As soon as I turned it back to standard, it crashed on the very first press of the space bar to even begin playback, much less stop it!! I have found that it is this file only, and it seems to have only begun when I added a harp part, which of course, is totally dependent upon HP for playback!!

So is an XML export, delete the original file, then import the XML the only solution here?

Thanks,
Tim

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motet
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Post by motet » Tue Mar 24, 2020 6:17 pm

tlmillmus wrote:
Tue Mar 24, 2020 5:56 pm
I turned HP off (to none) and all worked just fine. As soon as I turned it back to standard, it crashed on the very first press of the space bar to even begin playback, much less stop it!! I have found that it is this file only, and it seems to have only begun when I added a harp part, which of course, is totally dependent upon HP for playback!!

So is an XML export, delete the original file, then import the XML the only solution here?
Even that may not be a solution, but you could try it, I guess. You will probably lose some formatting and perhaps other things. I think the real issue is the HP is buggy.

You might changing your playback settings to start from "leftmost measure", which may allow you to pinpoint the source of the problem in the harp part. (I'm not sure what spacebar does--I use the arrow on the playback controls).

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tlmillmus
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Finale Version: 26.2.2.493
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Post by tlmillmus » Tue Mar 24, 2020 6:20 pm

UPDATE: I tried the XML-export-import, and it still does the same thing. The harp part seems to have corrupted the human playback function. Maybe someone is trying to tell me I shouldn't use harp in this opera??

Tim

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tlmillmus
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Finale Version: 26.2.2.493
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Post by tlmillmus » Tue Mar 24, 2020 6:26 pm

I always use "leftmost measure" in playback. The space bar acts to start and pause playback and functions just the same as the buttons on the transport control. However, using the arrow keys on the transport doesn't change the crashing issues. The file is a couple of years old and did not have harp prior to this weekend when I added it to the file.

Tim

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David Ward
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Post by David Ward » Tue Mar 24, 2020 7:35 pm

In my limited experience of something like this happening (with an earlier version of Finale, maybe 2009) it was caused by a specific entry of a specific expression, maybe a dynamic. Try removing in turn different categories of expression, smart shapes &c from the harp part. If this is the cause of the problem, it should be quicker than you might suppose to locate it by a process of selective elimination. However, it's worrying that the XML route hasn't worked.
Finale 25.5 & 26.3
Mac 10.13.6 & 10.14.6

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motet
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Post by motet » Tue Mar 24, 2020 10:10 pm

I was suggesting that, with "leftmost" set, you could maybe experiment and find which measure was causing it and find the offending expression as David says. David's idea is good, too.

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tlmillmus
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Post by tlmillmus » Tue Mar 24, 2020 10:19 pm

Got it! I will give that a try and see if I can isolate the problem.

Thanks,
Tim

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motet
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Post by motet » Tue Mar 24, 2020 10:30 pm

Hopefully, when you press Play, HP will only process the current measure forward, but I'm not sure of that. If it always processes everything, then you could temporarily delete a measure or group of measures at a time and find it that way.

The most efficient way would be to clear half the harp's measures. If playback is OK, the problem should lie in the other half. After you confirm that, then proceed to divide that half in two, etc. The so-called "binary search." This is probably the fastest way to zero in.

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miker
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Post by miker » Tue Mar 24, 2020 11:10 pm

Anybody remember ConflictCatcher?
Finale 27 | SmartScorePro 64
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Copyist for Barbershop Harmony Society

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