Ver. 26.2.2.493 Crashes
Moderators: Peter Thomsen, miker
- tlmillmus
- Posts: 6
- Joined: Tue Aug 30, 2016 6:29 pm
- Finale Version: 26.2.2.493
- Operating System: Mac
Is anyone else having issues with version 26.2.2.493 crashing with OSX 10.15.3? It only happens when I stop playback with either the space bar or the stop button on the playback window, it doesn't matter which is used. It happens about every fourth or fifth time I stop playback, sometimes more often, sometimes less. Otherwise, there seem to be no other issues that I have seen.
Thanks,
Tim
Thanks,
Tim
- tlmillmus
- Posts: 6
- Joined: Tue Aug 30, 2016 6:29 pm
- Finale Version: 26.2.2.493
- Operating System: Mac
I turned HP off (to none) and all worked just fine. As soon as I turned it back to standard, it crashed on the very first press of the space bar to even begin playback, much less stop it!! I have found that it is this file only, and it seems to have only begun when I added a harp part, which of course, is totally dependent upon HP for playback!!
So is an XML export, delete the original file, then import the XML the only solution here?
Thanks,
Tim
So is an XML export, delete the original file, then import the XML the only solution here?
Thanks,
Tim
- motet
- Posts: 8231
- Joined: Tue Dec 06, 2016 8:33 pm
- Finale Version: 2014.5,2011,2005,27
- Operating System: Windows
Even that may not be a solution, but you could try it, I guess. You will probably lose some formatting and perhaps other things. I think the real issue is the HP is buggy.tlmillmus wrote: ↑Tue Mar 24, 2020 5:56 pmI turned HP off (to none) and all worked just fine. As soon as I turned it back to standard, it crashed on the very first press of the space bar to even begin playback, much less stop it!! I have found that it is this file only, and it seems to have only begun when I added a harp part, which of course, is totally dependent upon HP for playback!!
So is an XML export, delete the original file, then import the XML the only solution here?
You might changing your playback settings to start from "leftmost measure", which may allow you to pinpoint the source of the problem in the harp part. (I'm not sure what spacebar does--I use the arrow on the playback controls).
- tlmillmus
- Posts: 6
- Joined: Tue Aug 30, 2016 6:29 pm
- Finale Version: 26.2.2.493
- Operating System: Mac
UPDATE: I tried the XML-export-import, and it still does the same thing. The harp part seems to have corrupted the human playback function. Maybe someone is trying to tell me I shouldn't use harp in this opera??
Tim
Tim
- tlmillmus
- Posts: 6
- Joined: Tue Aug 30, 2016 6:29 pm
- Finale Version: 26.2.2.493
- Operating System: Mac
I always use "leftmost measure" in playback. The space bar acts to start and pause playback and functions just the same as the buttons on the transport control. However, using the arrow keys on the transport doesn't change the crashing issues. The file is a couple of years old and did not have harp prior to this weekend when I added it to the file.
Tim
Tim
- David Ward
- Posts: 814
- Joined: Thu Dec 01, 2016 4:48 pm
- Finale Version: F 25.5 & 26.3
- Operating System: Mac
In my limited experience of something like this happening (with an earlier version of Finale, maybe 2009) it was caused by a specific entry of a specific expression, maybe a dynamic. Try removing in turn different categories of expression, smart shapes &c from the harp part. If this is the cause of the problem, it should be quicker than you might suppose to locate it by a process of selective elimination. However, it's worrying that the XML route hasn't worked.
Finale 25.5 & 26.3
Mac 10.13.6 & 10.14.6
Mac 10.13.6 & 10.14.6
- motet
- Posts: 8231
- Joined: Tue Dec 06, 2016 8:33 pm
- Finale Version: 2014.5,2011,2005,27
- Operating System: Windows
Hopefully, when you press Play, HP will only process the current measure forward, but I'm not sure of that. If it always processes everything, then you could temporarily delete a measure or group of measures at a time and find it that way.
The most efficient way would be to clear half the harp's measures. If playback is OK, the problem should lie in the other half. After you confirm that, then proceed to divide that half in two, etc. The so-called "binary search." This is probably the fastest way to zero in.
The most efficient way would be to clear half the harp's measures. If playback is OK, the problem should lie in the other half. After you confirm that, then proceed to divide that half in two, etc. The so-called "binary search." This is probably the fastest way to zero in.