Finale v26 won't open

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aparker
Posts: 2
Joined: Sat Apr 11, 2020 1:05 am
Finale Version: 26
Operating System: Mac

Post by aparker » Sat Apr 11, 2020 1:12 am

My Finale will not open. I just recently updated to Mac OS Catalina 10.15.4.

I click on it and it bounces in the dock, but it never opens. When I tried to restart, it said that Finale won't quit and it is not responding. I can force quit it however.

I have tried:

1. Reinstalling
2. Changing admin users
3. trying opening it in safe mode
4. trying the demo version that is out there now
5. restarting my computer

Can anyone help me with this?

Thank you


Hector Pascal
Posts: 432
Joined: Tue Dec 20, 2016 11:43 pm
Finale Version: Finale 26
Operating System: Mac

Post by Hector Pascal » Sat Apr 11, 2020 5:53 am

Not sure if this applies to your situation, but try plugging in any headphones into the headphone port on your computer before opening the program. This once corrected a similar issue on my mac.
Cheers,
Hector.

aparker
Posts: 2
Joined: Sat Apr 11, 2020 1:05 am
Finale Version: 26
Operating System: Mac

Post by aparker » Sat Apr 11, 2020 6:16 pm

Thanks, Hector. I tried up but unfortunately it didn't work. Heck I'll try anything at this point.

Alex

User avatar
motet
Posts: 8276
Joined: Tue Dec 06, 2016 8:33 pm
Finale Version: 2014.5,2011,2005,27
Operating System: Windows

Post by motet » Sat Apr 11, 2020 6:23 pm

Can you revert to the previous version of the OS? Chances are you can live without what ever improvements the latest update provided.

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