Chord Definition Dialogue Box Crashes Finale 26.3

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loff56
Posts: 15
Joined: Sat Sep 07, 2019 11:07 pm
Finale Version: 26.3
Operating System: Mac

Post by loff56 » Fri Jun 19, 2020 12:12 am

It seems as though if you manually change something in the Chord Definition Dialogue Box and click OK Finale now crashes. If you change something and then make sure that the top box where it says "Chord Symbol:" is highlighted after you make the change elsewhere (in other words you have to go and click on that box again) then it doesn't crash.
Can anyone else confirm this behavior? (Or is it just me...!?)

Finale 26.3.0.634, Mac Catalina 10.15.4


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zuill
Posts: 4418
Joined: Sat Dec 10, 2016 9:35 pm
Finale Version: Finale 2011-v26.3.1
Operating System: Windows

Post by zuill » Fri Jun 19, 2020 1:02 am

I saw a post on the official MakeMusic forum regarding v26.3 crashing with the Chord Tool. I use Windows and you use Mac, so I would be curious if this is on both platforms. The poster on the "other" forum didn't mention the platform used, so I am waiting to install finale v26.3 until I get more information. It would be good to have a mac and a Win user check this behavior.

In their Read Me for v26.3, I see a mention of something being fixed regarding the Chord Tool. Sometimes when they "fix" things, other things get "broken". version 26.2 is proof of that. Fortunately, the 2 HUGE bugs there were fixed quickly with a Hot-Fix.

Zuill
Windows 10, Finale 2011-v26.3.1
"When all is said and done, more is said than done."

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Peter Thomsen
Posts: 6620
Joined: Fri Jul 25, 2003 6:47 pm
Finale Version: Finale v27.4
Operating System: Mac

Post by Peter Thomsen » Fri Jun 19, 2020 4:55 am

loff56 wrote:
Fri Jun 19, 2020 12:12 am
It seems as though if you manually change something in the Chord Definition Dialogue Box and click OK Finale now crashes. If you change something and then make sure that the top box where it says "Chord Symbol:" is highlighted after you make the change elsewhere (in other words you have to go and click on that box again) then it doesn't crash.
Can anyone else confirm this behavior? …
I can confirm this behavior.

You should report it to MakeMusic.
Mac OS X 12.6.9 (Monterey), Finale user since 1996

loff56
Posts: 15
Joined: Sat Sep 07, 2019 11:07 pm
Finale Version: 26.3
Operating System: Mac

Post by loff56 » Fri Jun 19, 2020 5:19 pm

Thanks for confirming the issue Peter.
Reported it this morning, waiting to hear back.

In the meantime I did update Catalina to 10.15.5 and I trashed the Finale Preferences to see if either of those things would solve the problem... they did not. Same (consistent) behavior.

We'll see what MakeMusic has to say.

Thanks again.

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zuill
Posts: 4418
Joined: Sat Dec 10, 2016 9:35 pm
Finale Version: Finale 2011-v26.3.1
Operating System: Windows

Post by zuill » Fri Jun 19, 2020 7:40 pm

I'm on Windows, so I reported it this morning with the question to them whether this is Mac only, or Windows as well. I don't want to update until this and other issues are resolved. This reminds me of the release of v26.2, which then had a quick hot-fix release.

Zuill
Windows 10, Finale 2011-v26.3.1
"When all is said and done, more is said than done."

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Peter Thomsen
Posts: 6620
Joined: Fri Jul 25, 2003 6:47 pm
Finale Version: Finale v27.4
Operating System: Mac

Post by Peter Thomsen » Sat Jun 20, 2020 3:01 pm

This issue is not a Windows issue; it is Mac only (and only on Mac OS X versions 10.14 and 10.15).

loff56 wrote on the MakeMusic web site forum:

“However, I did submit this to tech support, and they wrote back and confirmed that this was indeed a reproducible crash introduced in 26.3 only on Mac OSX 10.14 and 10.15.”
Mac OS X 12.6.9 (Monterey), Finale user since 1996

loff56
Posts: 15
Joined: Sat Sep 07, 2019 11:07 pm
Finale Version: 26.3
Operating System: Mac

Post by loff56 » Wed Jul 01, 2020 7:03 pm

UPDATE:

This has been fixed in the hotfix release today. Version 26.3.1 no longer crashes when leaving the Chord Definition Dialogue Box regardless of which field is highlighted.

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