Finale 26 Splash screen staying on longer and longer

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Michel R E
Posts: 702
Joined: Sat Dec 10, 2016 9:16 pm
Finale Version: Finale 2012, 25, 26
Operating System: Windows

Post by Michel R E » Tue Jun 30, 2020 11:10 pm

When I first turn on Finale 26, the splash screen (before you get to the panel that lets you access the wizard, your files, templates, etc...) is staying up far longer than it did when I first installed Finale 26.
I sometimes sit here for 30-45 seconds waiting for the program to be ready for me to select a file.

Is there something I'm missing? some way of clearing out some junk that's doing this?
User of Finale since version 3.0 on Windows.
Now using a mix of Finale 2012, Finale 25, and 26.1
GPO, Garritan Solo Stradivari violin, Gofriller Solo Cello.
XSamples Chamber Ensemble.
Absolute convert to NotePerformer3.


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miker
Posts: 5993
Joined: Fri Mar 13, 2009 4:28 pm
Finale Version: Finale 27.4
Operating System: Mac

Post by miker » Wed Jul 01, 2020 12:48 am

Restart?
Finale 27 | SmartScorePro 64
Mac OS 13.2.1 Ventura
Copyist for Barbershop Harmony Society

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Michel R E
Posts: 702
Joined: Sat Dec 10, 2016 9:16 pm
Finale Version: Finale 2012, 25, 26
Operating System: Windows

Post by Michel R E » Wed Jul 01, 2020 1:03 am

unlike, apparently, a lot of people, I turn off my computer every night before bed, and don't turn it on again until the next day when I sit down to work.
so no, restart doesn't do it.
User of Finale since version 3.0 on Windows.
Now using a mix of Finale 2012, Finale 25, and 26.1
GPO, Garritan Solo Stradivari violin, Gofriller Solo Cello.
XSamples Chamber Ensemble.
Absolute convert to NotePerformer3.

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motet
Posts: 8230
Joined: Tue Dec 06, 2016 8:33 pm
Finale Version: 2014.5,2011,2005,27
Operating System: Windows

Post by motet » Wed Jul 01, 2020 2:30 am

I solved this by telling Windows Defender not to scan Finale.

Virus & threat protections settings / Exclusions / Add or remove exclusions

Add the entire Finale folder (somewhere under Program Files).

There seems little if any risk in doing this.

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Michel R E
Posts: 702
Joined: Sat Dec 10, 2016 9:16 pm
Finale Version: Finale 2012, 25, 26
Operating System: Windows

Post by Michel R E » Wed Jul 01, 2020 2:37 am

thank-you Motet, I'll try that.

EDIT***

Well, that didn't make a difference.
I made the changes, then rebooted my computer, and it still too 35 seconds to get away from the Finale splash screen until the Wizard interface showed up.

To be clear, the problem isn't when I first start up my computer. I can turn on my computer at 8 AM but then not use Finale until noon, and it will do the same thing.

Is there some INI file or something, that gets clogged up with time as it adds new information?
User of Finale since version 3.0 on Windows.
Now using a mix of Finale 2012, Finale 25, and 26.1
GPO, Garritan Solo Stradivari violin, Gofriller Solo Cello.
XSamples Chamber Ensemble.
Absolute convert to NotePerformer3.

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motet
Posts: 8230
Joined: Tue Dec 06, 2016 8:33 pm
Finale Version: 2014.5,2011,2005,27
Operating System: Windows

Post by motet » Wed Jul 01, 2020 3:18 am

Windows defender scans when you first run the program after not using it a while. It has nothing to do with boot time. If you quit and then relaunch soon, there's less delay. Do you experience that?

Too bad that didn't fix it. Double-check that you got the folders right, I guess (you want the folder that contains finale.exe and all its DLLs).
Last edited by motet on Wed Jul 01, 2020 3:21 am, edited 1 time in total.

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motet
Posts: 8230
Joined: Tue Dec 06, 2016 8:33 pm
Finale Version: 2014.5,2011,2005,27
Operating System: Windows

Post by motet » Wed Jul 01, 2020 3:20 am

Michel R E wrote:
Wed Jul 01, 2020 2:37 am
Is there some INI file or something, that gets clogged up with time as it adds new information?
Temp folder? Finale notoriously doesn't always clean up after itself.

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Michel R E
Posts: 702
Joined: Sat Dec 10, 2016 9:16 pm
Finale Version: Finale 2012, 25, 26
Operating System: Windows

Post by Michel R E » Wed Jul 01, 2020 4:51 am

AHA! I found the issue. Your suggestion was the correct answer, but I had set up Windows Defender improperly.
Finale once more starts up lightning fast!
Thank-you.
motet wrote:
Wed Jul 01, 2020 3:18 am
Windows defender scans when you first run the program after not using it a while. It has nothing to do with boot time. If you quit and then relaunch soon, there's less delay. Do you experience that?
User of Finale since version 3.0 on Windows.
Now using a mix of Finale 2012, Finale 25, and 26.1
GPO, Garritan Solo Stradivari violin, Gofriller Solo Cello.
XSamples Chamber Ensemble.
Absolute convert to NotePerformer3.

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