Can't export pages as JPGs/Graphics

[ewindels]

I've never had trouble exporting pages as JPGs via the graphics tool before. This document won't allow me. It says it's done it, but then the files aren't where the program says they'll be. I've checked my preferences, but no luck. Any suggestions?

https://www.dropbox.com/s/0s1clzhkrtxzh ... .musx?dl=0

[motet]

I can export JPEGs from your file.

In the Export dialog, are you using "Generate names from" or "Prompt for each name"? If the former, try the latter. It may be that you're looking in the wrong place. Or, use Windows to search for your files.

[ewindels]

Motet, that's what's weird: using either option, it SEEMS to be exporting. But the files aren't showing up either in the default file or the folder I indicate. They do show up in my Windows folder of recent documents, but when I try to open them, I get a message saying "This file is no longer available."

[zuill]

I tried generating a jpg in both 2014.5 and v26. It exports correctly in both.

Zuill

[ewindels]

I still can't generate a single one. I've tried generating the entire score, which only got me about five non consecutive pages.

Is the file maybe too big?

I just tried a smaller, 14 page chamber duo which exports fine.

[motet]

How about png or pdf?

[ewindels]

Nope, tried that too.

Are you able to export the entire document, all pages?

[motet]

Yes, one file per page. They don't appear on Windows quick access "recent files," though, and I didn't expect them too. I don't know if that's a clue or not. Do you have enough free space?

[zuill]

They show in Quick Access for me.

Zuill

[motet]

Without having opened them outside Finale?

[ewindels]

I've got tons of space.

[HaraldS]

I would try another drive, another folder, another saving location. Sounds like it is more of a file problem than a Finale problem. Just a thought.

[ewindels]

I've tried to save it to Desktop, to other folders, no luck.

[motet]

You might try resetting your preferences at this point.

https://makemusic.zendesk.com/hc/en-us/ ... inale-etc-

Waiting for Zuill to check in, but I claim that a file only shows up in "Recent files" if you open it. Since you can find the files, but you say they appear in Recent Files, that's rather mysterious!

[ewindels]

Right. When I try to open one of them, I get a message saying its been renamed or moved, even though I haven't done anything with it.

Which I suppose means there's a bug in this document somewhere, since like I said I've been able to do this fine with other documents.

Which then probably means I've got to submit it to the MM general forum and hope, since MM won't touch a pre-25 document.

Ugh.

[motet]

Since I don't have trouble with your file and am running the same version as you, that's likely a fools errand.

If you haven't rebooted your computer, do so. Then open File Explorer, right click where it says Quick Access, and under Privacy, click Clear. Then try again and see if the files appear in "Recent Files."

[motet]

And try the Preferences thing, too. You can save a copy of Finale.ini in case it doesn't pan out.

[zuill]

Here's the exported jpg of page 1. This forum doesn't allow files that are too big, so I had to export at 50 DPI.

Zuill