Random re-draw issues...

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nikk
Posts: 34
Joined: Tue Jan 08, 2019 3:31 am
Finale Version: Finale 27
Operating System: Mac

Post by nikk » Wed Feb 03, 2021 10:33 pm

Anyone know why this happens sometimes? I can't seem to replicate the issue in other files, but it's definitely not the first time that this has happened, where one page of my file will suddenly disappear. If I zoom in, or out, it comes back, but...if I want to view my file in Page View at 100%, I just get an empty page...

(I tried to attach an image, but I'm getting an error message saying that my 800KB image is too large...anyone else having issues uploading attachments?)
+++
Nikk
OS 10.15.8 (Big Sur)/Finale 26.3.1


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motet
Posts: 8291
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Finale Version: 2014.5,2011,2005,27
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Post by motet » Wed Feb 03, 2021 11:41 pm

There is a limit. If you have a Dropbox account (still free, I think), put it there and post the link here.

Hector Pascal
Posts: 432
Joined: Tue Dec 20, 2016 11:43 pm
Finale Version: Finale 26
Operating System: Mac

Post by Hector Pascal » Wed Feb 03, 2021 11:41 pm

I have experienced that blank redraw once in recent weeks and am using the latest Mac OS and latest Finale. I've occasionally seen it in the past with older OS's and Finale versions, too. I think I use Command D and then if that doesn't help, I open a New Window and close the mischievous one. Not sure what the cause is, though I think I may recall something like it happening in MS Word sometimes.

Cheerio,
Hector Pascal.

nikk
Posts: 34
Joined: Tue Jan 08, 2019 3:31 am
Finale Version: Finale 27
Operating System: Mac

Post by nikk » Fri Feb 05, 2021 3:32 am

motet wrote:
Wed Feb 03, 2021 11:41 pm
There is a limit. If you have a Dropbox account (still free, I think), put it there and post the link here.
This is what is happening:

https://www.dropbox.com/s/ikbhuqdwb53qi ... M.png?dl=0

https://www.dropbox.com/s/2t641qnrkr3s5 ... M.png?dl=0

https://www.dropbox.com/s/fgnjyqpz3828w ... M.png?dl=0
+++
Nikk
OS 10.15.8 (Big Sur)/Finale 26.3.1

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wessmusic
Posts: 109
Joined: Fri Mar 22, 2019 10:38 am
Finale Version: Finale 27.4
Operating System: Mac

Post by wessmusic » Sun Feb 07, 2021 6:09 pm

nikk wrote:
Wed Feb 03, 2021 10:33 pm
If I zoom in, or out, it comes back, but...if I want to view my file in Page View at 100%, I just get an empty page...
Unfortunately I faced the same issue last week, too.
I could not find any practical solution.
CUSTOM FONTS for FINALE and SIBELIUS
https://www.dropbox.com/sh/f0udkrvb8xvh2zj/AAD_8mVlRzzr5mjZKI7BR7Kza?dl=0
________
Finale user since 1994

nikk
Posts: 34
Joined: Tue Jan 08, 2019 3:31 am
Finale Version: Finale 27
Operating System: Mac

Post by nikk » Sun Feb 07, 2021 6:31 pm

I discovered that it had something to do with one of my measures. It had a lot of grace notes in it, and for some reason, it was causing the redraw problem. I only discovered it by accident...but when I did, I simply deleted the measure, and entered it again from scratch, but this time...no redraw problem. Must be something in how I entered the notation initially that caused an issue, but since I entered it exactly the same again, not sure why this happened.
+++
Nikk
OS 10.15.8 (Big Sur)/Finale 26.3.1

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motet
Posts: 8291
Joined: Tue Dec 06, 2016 8:33 pm
Finale Version: 2014.5,2011,2005,27
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Post by motet » Sun Feb 07, 2021 9:15 pm

Did you save the old one? The two could be compared by using the frame editor.

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wessmusic
Posts: 109
Joined: Fri Mar 22, 2019 10:38 am
Finale Version: Finale 27.4
Operating System: Mac

Post by wessmusic » Fri Feb 12, 2021 12:34 am

nikk wrote:
Sun Feb 07, 2021 6:31 pm
I discovered that it had something to do with one of my measures. It had a lot of grace notes in it, and for some reason, it was causing the redraw problem. I only discovered it by accident...but when I did, I simply deleted the measure, and entered it again from scratch, but this time...no redraw problem. Must be something in how I entered the notation initially that caused an issue, but since I entered it exactly the same again, not sure why this happened.
Thank you Nikk,

I also found the solution by chance, as well as keeping in mind "grace note(s)" from your experience.

Here is what I did:

I started clearing (with "clear button" from num-pad on Mac keyboard) each staff and checking again in whole page view.
Finally I found that a grace note on the third staff results this issue.
It was an 1/8 stemless grace note. I deleted it and input it again.

Now the page looks fine.
Thank you for sharing your idea!

best,
Wess
CUSTOM FONTS for FINALE and SIBELIUS
https://www.dropbox.com/sh/f0udkrvb8xvh2zj/AAD_8mVlRzzr5mjZKI7BR7Kza?dl=0
________
Finale user since 1994

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